Nicole Laforge
Middletown
Summary
Detail-oriented courier with a clean driving record, skilled in time management and effective communication, ensuring timely delivery of services to Veterans.
Overview
24
24
years of professional experience
Work History
Courier
Orange County Veterans Services
Goshen
08.2008 - Current
- Coordinated pickup and drop-off schedules to ensure timely service for Veterans.
- Communicated effectively with veterans to understand their delivery needs.
- Collaborated with team members to optimize route planning for efficiency.
- Provided assistance in loading and unloading packages as needed.
- Adhered to safety protocols during all deliveries in various conditions.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Delivered items to residential addresses within specified time frames.
- Coordinated food distribution operations for Veterans in need.
- Maintained compliance with health and safety regulations in pantry operations.
- Monitored food safety and rotation process by enforcing procedures.
- Boxed family-sized boxes of groceries for distribution to Veterans in need.
Customer Service Cashier
Claires Stores Inc
West Nyack
02.2004 - 09.2005
- Managed product displays to maximize visibility and enhance customer engagement.
- Implemented promotional strategies to drive sales during peak seasons.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Communicated and coordinated planogram execution with store management.
- Cleaned and organized display cases, shelves and aisles.
- Placed prices and descriptive signage to enhance displays and promote items.
- Provided excellent customer service to guests.
Assistant Store Administrator
The Wiz
Nanuet
06.2001 - 11.2003
- Processed customer transactions accurately using point-of-sale systems.
- Trained new employees on store procedures and customer engagement techniques.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Performed daily store opening and closing duties such as setting up displays and counting cash drawer contents.
- Managed cash register operations by training new employees on proper use of registers.
- Counted and balanced registers.
- Provided excellent customer service.
Education
High School Diploma -
Clarkstown High School South
West Nyack, NY06-1998
Skills
- Time management
- Customer service
- Effective communication
- Attention to detail
- Working independently
- Clean driving record
- Calm demeanor
- Retail merchandising
Timeline
Courier
Orange County Veterans Services
08.2008 - Current
Customer Service Cashier
Claires Stores Inc
02.2004 - 09.2005
Assistant Store Administrator
The Wiz
06.2001 - 11.2003
High School Diploma -
Clarkstown High School South