Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Nicole Lanciano Winfree

Jupiter

Summary

Laser technology professional with a strong history of operating and maintaining advanced laser equipment. Known for delivering accurate treatments and keeping high standards. Skilled in organization and clear communication, helping teams work smoothly and efficiently. A team player who adapts easily and works hard to get great results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Laser Tech/Esthetician

Beauty To Go Lasers
06.2018 - 06.2023
  • Performed laser hair removal and photo facials with a focus on safety and client comfort.
  • Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
  • Maintained high standards of cleanliness, sanitation, and equipment sterilization.
  • Built strong client relationships through excellent customer service and personalized care.
  • Stayed updated on skincare trends and treatment protocols through ongoing education.

Sales Associate

Discount Medical Uniforms
06.2017 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Aldo Shoes
11.2015 - 11.2017
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Esthetician

Head to Toe Massage and Spa
06.2015 - 01.2017
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Analyzed skin condition and made appropriate product recommendations.

Education

High School Diploma -

William T. Dwyer
01.2014

Esthetician and Electrologist/Laser Technician - undefined

Laser and Beauty Institute
01.2014

Skills

  • Customer service
  • Strong communication skills
  • Organizational growth
  • Laser operation expertise
  • Skincare product sales
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Task prioritization

Accomplishments

  • Delivered excellent client care as a laser technician, ensuring comfort, safety, and clear communication during over 500+ procedures, leading to a 95% client satisfaction rating.
  • Scheduled and confirmed appointments for 20+ clients daily, reducing patient wait times by 15% and improving clinic efficiency.
  • Maintained accurate and confidential client records with 100% compliance during audits, demonstrating strong organizational skills and attention to detail.
  • Handled front desk duties including managing 50+ daily phone calls, intake forms, and check-ins, providing a professional and welcoming experience.

Certification

  • CCE
  • CME
  • Facial Specialist

Affiliations

  • Arbonne Skincare

Timeline

Laser Tech/Esthetician

Beauty To Go Lasers
06.2018 - 06.2023

Sales Associate

Discount Medical Uniforms
06.2017 - 07.2018

Sales Associate

Aldo Shoes
11.2015 - 11.2017

Esthetician

Head to Toe Massage and Spa
06.2015 - 01.2017

Esthetician and Electrologist/Laser Technician - undefined

Laser and Beauty Institute

High School Diploma -

William T. Dwyer

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