Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Oaks Internal Medicine
Hammond, LA
03.2024 - 09.2024
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant Student Intern
SOUTHEAST COMMUNITY HEALTH SYSTEMS
Albany, LA
12.2023 - 01.2024
Performed patient intake duties, including taking vital signs and medical histories.
Assisted physicians with examinations and procedures.
Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
Ensured HIPAA compliance by maintaining confidentiality of patient information.
Administered injections or medications as prescribed by a physician or nurse practitioner.
Observed symptoms exhibited by patients during office visits; reported changes in condition to supervising healthcare provider.
Caregiver
Gloss Enterprise
Hammond, LA
05.2023 - 12.2023
Demonstrated ability to provide compassionate and personalized care for elderly individuals with mobility challenges
Proven experience in administering medication and monitoring health conditions of elderly clients
Effective communication skills in coordinating medical appointments and effectively communicating with family members
Strong organizational and time-management skills to ensure efficient and reliable caregiving services
Demonstrated exceptional product knowledge and assisted customers in making informed purchasing decisions
Effectively negotiated prices and terms to achieve maximum customer satisfaction and dealership profitability
Processed payroll accurately ensuring all employees were paid on time.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Office Manager
Lawn Lovers
Birmingham, AL
05.2008 - 11.2014
Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processed payroll accurately ensuring all employees were paid on time.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
NRCMA - Nursing
Petra Collage
Hammond, LA
02.2024
Skills
Medical terminology
Patient care
Vital signs
EMR documentation
Phlebotomy
Infection control
Administrative support
EKG interpretation
Medication administration
Sterilization techniques
Organizational
Time Management
Communication
Leadership
Customer service
Documentation review
Guest services
Windows
Office management
Cash handling
Dealership experience
Sales
Cash register
Cooking
Retail sales
Serving
Interviewing
Budgeting
Customer relationship management
QuickBooks
Front desk
Construction
Supervising experience
Laboratory experience
Childcare
Food handling
Clinic
Certification
CPR Certification, Certified Medical Assistant, Present
BLS Certification
Assessments
Medical terminology, Proficient, 01/01/24, Understanding and using medical terminology
Attention to detail, Proficient, 01/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Medical Assistant
North Oaks Internal Medicine
03.2024 - 09.2024
Medical Assistant Student Intern
SOUTHEAST COMMUNITY HEALTH SYSTEMS
12.2023 - 01.2024
Caregiver
Gloss Enterprise
05.2023 - 12.2023
Office Manager
World Of Wheels
01.2018 - 12.2022
Office Manager
Lawn Lovers
05.2008 - 11.2014
CPR Certification, Certified Medical Assistant, Present
BLS Certification
NRCMA - Nursing
Petra Collage
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