Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicole Lang

Martinsburg

Summary

Dynamic and results-driven professional transitioning from a successful career in photography to cybersecurity. Currently completing a degree in Cybersecurity, with a growing skill set in network security, risk management, and ethical hacking. Actively pursuing certifications including CompTIA Security+, CISSP, CISM, CISA, CEH, and seeking to expand expertise in Cloud Security, Wireshark, and programming languages like C++, Python, PHP, and SQL. Known for an analytical mindset, attention to detail, and a passion for problem-solving, skills refined through years of managing complex, high-pressure photography projects with fine detail. Eager to leverage a blend of technical proficiency and creative problem-solving in a cybersecurity role to safeguard digital assets and enhance security infrastructure.

Overview

20
20
years of professional experience

Work History

Founder

Ms. Nikki's Photography
Martinsburg
01.2008 - Current
  • Edited images using professional software for quality enhancement.
  • Designed customized photo sessions tailored to clients' preferences and needs.
  • Managed studio operations to ensure a comfortable environment for families.
  • Developed props and backdrops to enhance visual storytelling in photography.
  • Conducted pre-session consultations to understand client preferences and needs.
  • Trained new photographers on techniques for working with newborns safely.
  • Maintained equipment and inventory to ensure all tools were ready for use.
  • Set up lights, backdrops, and props for shoots and events.
  • Set up camera control equipment, stands, and tripods for shoots.
  • Explained price and package details to customers.
  • Cropped, manipulated, and performed color balance for final images.
  • Improvised photographic methods and techniques.
  • Tracked studio inventories and ordered new supplies when needed.
  • Printed photographs for clients according to their desired specifications.
  • Adhered to safety standards when handling newborns during photo sessions.
  • Researched new products, services, props. to stay ahead of the competition.
  • Stayed current on industry trends in order to provide competitive services.
  • Ensured that all necessary paperwork was completed accurately prior to each shoot.
  • Attended workshops and seminars to enhance professional skillset.
  • Maintained accurate records of customer orders, payments and other related information.
  • Developed relationships with new parents to encourage repeat business and referrals.
  • Utilized filters, edits, and after-effects to enhance photos.
  • Scouted locations and curated props for photography shoots.
  • Saved and archived images and maintained master image library for future use.
  • Conducted on-location photography sessions, adapting to various environments and lighting conditions.
  • Directed models and subjects during photo shoots to capture desired expressions and poses.
  • Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.

Logistics Specialist

Wal-Mart Logistics (DC 6030)
Raymond
06.2010 - 08.2012
  • Loaded and unloaded shipments with attention to safety protocols.
  • Operated forklifts to move inventory within the warehouse environment.
  • Maintained a clean and organized workspace to ensure efficiency.
  • Inspected incoming materials for quality and accuracy during receiving.
  • Collaborated with team members to meet daily operational goals.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Investigated any reported problems regarding shipping errors or damages.
  • Identified discrepancies between physical count and computer data.
  • Collaborated closely with other departments on special projects as needed.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Processed returns of defective merchandise as required.
  • Packed boxes and stock using organizational guidelines.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

Assistant Store Manager

Dollar Tree
Methuen
07.2009 - 05.2010
  • Supervised daily store operations to ensure efficient workflow and customer satisfaction.
  • Assisted in training new employees on store policies and procedures for optimal performance.
  • Managed inventory levels by organizing stock and conducting regular audits for accuracy.
  • Implemented effective merchandising strategies to enhance product visibility and appeal.
  • Resolved customer inquiries and complaints to foster a positive shopping experience.
  • Monitored sales trends to support strategic decisions in product placement and promotions.
  • Enforced safety protocols to maintain a secure environment for customers and staff.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Structured HR consulting services to support clients during organizational developments and changes.

Telecommunication Administrator

Office Team Staffing
Methuen
01.2008 - 07.2009
  • Provided technical support within telecommunications systems, including via telephone and VoIP.
  • Created documentation related to network topology diagrams and phone configurations.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

3rd Key-Promoted to Assistant Manager

Claires Stores Inc
Methuen
01.2006 - 07.2007
  • Assisted in training staff on customer service techniques and product knowledge.
  • Coordinated inventory management to ensure optimal stock levels and product availability.
  • Supported visual merchandising efforts to enhance store presentation and appeal.
  • Monitored sales trends and provided feedback to improve merchandise selection.
  • Facilitated communication between team members to streamline daily operations.
  • Implemented promotional displays to drive customer engagement and interest.
  • Resolved customer complaints by providing effective solutions and support.
  • Organized staff schedules to ensure adequate coverage during peak hours.
  • Processed customer transactions efficiently at a busy retail environment.
  • Handled cash and credit transactions with accuracy and attention to detail.
  • Coordinated schedules to optimize staffing during peak hours.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Processed refunds and exchanges according to company policy.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Processed payments promptly for customers to exceed productivity standards.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Education

Bachelor of Science - Cyber Operations

University of Maryland Global Campus
Adelphi, MD
09-2026

Associate of Arts -

Hesser College (Mount Washington College)
Manchester, NH
07-2007

Certification - Multimedia

Capital Area Technical Center
Augusta
06-2005

Bachelor of Arts - Photography

The Art Institute of Pittsburgh- Online Division
Pittsburgh, PA

Skills

  • Microsoft office
  • Adobe software proficiency
  • Cybersecurity frameworks
  • Cybersecurity policy
  • Multitasking
  • Attention to detail
  • Calm under pressure
  • Dependable and responsible
  • Supervision and leadership
  • Decision-making
  • Remote office availability
  • Organization and time management
  • Teamwork and collaboration
  • Cyber security protocols
  • Authentication, Authorization, and Accounting (AAA)
  • Confidentiality, Integrity, and Availability(CIA)
  • Insightful with MITRE ATT&CK Framework
  • Security planning
  • Knowledge of OSINT tools
  • Knowledge of anti-malware and anti-virus software
  • Binary encrypting and decrypting
  • Python code
  • Skilled in flowcharts
  • Pseudo coding
  • Security vulnerabilities
  • Comprehension of CISA Database Tools
  • Awareness of Nmap scanner
  • Cognitive OWASP
  • SQL Injection
  • Literate in CompTIA Network
  • Fundamentals of Firewall
  • Knowledge of Wireshark Interface
  • Traffic analysis
  • Data engineering
  • Knowledge of Infosec (Information Security)
  • Comprehension of NIST network

Affiliations

  • Volunteering as Little League Coach (Different Levels from T-ball to Junior Level with ages 12-14)
  • Volunteering as Regional Manager of SW FL NILMDTS (Now I Lay Me Down To Sleep) Photographer
  • Homeschool Mother and Teacher (2015- Present)

Timeline

Logistics Specialist

Wal-Mart Logistics (DC 6030)
06.2010 - 08.2012

Assistant Store Manager

Dollar Tree
07.2009 - 05.2010

Founder

Ms. Nikki's Photography
01.2008 - Current

Telecommunication Administrator

Office Team Staffing
01.2008 - 07.2009

3rd Key-Promoted to Assistant Manager

Claires Stores Inc
01.2006 - 07.2007

Bachelor of Science - Cyber Operations

University of Maryland Global Campus

Associate of Arts -

Hesser College (Mount Washington College)

Certification - Multimedia

Capital Area Technical Center

Bachelor of Arts - Photography

The Art Institute of Pittsburgh- Online Division

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Nicole Lang