Nicole Lantz
Manchester,PA
Summary
Results-driven Operations Support Analyst at Assurant with expertise in data tracking and time management. Proven ability to enhance recruitment processes and streamline onboarding, while maintaining confidentiality. Skilled in Microsoft Excel and event planning, I effectively collaborate with leaders to optimize workforce alignment and improve operational efficiency.
Overview
10
10
years of professional experience
Work History
Operations Support Analyst
Assurant
York, PA
01.2018 - 01.2026
- Record Call Offs
- Track attendance
- Prepare attendance warnings
- Work with leaders to ensure requisitions are open to align headcount based on forecasting
- Collaborate with agency partners to fill open job requisitions
- Assist in coordinating job fairs
- Track recruitment
- Onboard new associates
- Offboard termed associates
- Plan and execute events
- Submit IT tickets for accesses
- Liaison between associates and leaders or HR
- Support leaders and HR
- Submit expense Reports
Data Coordinator
Assurant
York, PA
02.2016 - 01.2018
- Take attendance
- Count backlog devices
- Log associate's hours
- Run and log hourly production numbers
- Keep track of associates PPMH
- Create weekly graphs of associates production
- Keep training records up to date
Material Processor
Assurant
York, PA
10.2015 - 02.2016
- Receive devices by entering information into C-Vison
- Determine if device has any damage
- Place in proper bag with proper label
- Keep work area clean and organized
Education
High School Diploma -
Northeastern Highschool
Manchester, PASkills
Data Tracking
Time Management
Attention to Detail
Microsoft Word
Microsoft Excel
Confidentiality
Active Listening
Active Learning
Event Planning
Timeline
Operations Support Analyst
Assurant
01.2018 - 01.2026
Data Coordinator
Assurant
02.2016 - 01.2018
Material Processor
Assurant
10.2015 - 02.2016
High School Diploma -
Northeastern Highschool