Nicole LaRue

• Providing excellent customer service to clients looking to move locally, within the state, and nationwide.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Managed time efficiently in order to complete all tasks within deadlines.

• Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
• Managed confidential employee records, safeguarding personal and professional information.
• Organized team-building events, boosting morale and fostering collaborative work environment.
• Improved hiring quality by developing detailed job descriptions and selection criteria.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Filed paperwork, sorted, and delivered mail and maintained office organization.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
• Improved workflow efficiency, organizing back-office supplies and equipment.-
• Managed office bookkeeping with insurance billing and patient payments.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Researched and identified new vendors and suppliers to obtain competitive pricing.
• Developed creative themes for events and created related activities to engage attendees.
• Analyzed event costs to identify areas of improvement and cost savings.
• Input data into spreadsheets and databases.

With a focus on Marketplace Ministry, I learned to take my gifts and abilities to the marketplace with excellence and integrity.

• Awarded Spirit of Excellence award

Served Highland's College and Church of the Highlands as a student and volunteer by being a part of various ministry teams.

Helped coordinate and execute events under the leadership of Highlands Staff and volunteers.