Accomplished Hostess Manager at Coral Springs Diner, renowned for elevating customer satisfaction and loyalty through expert conflict resolution and empathy. Skilled in reservation management and critical thinking, I excel in high-pressure environments, significantly improving service processes. My collaborative approach and dedication to food safety compliance have consistently enhanced team performance and dining experiences. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.