Summary
Overview
Work History
Education
Skills
Timeline
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Nicole LaVanway

Saint Joseph,MI

Summary

Dedicated Medical Assistant with extensive experience at Corewell Health, adept in HIPAA compliance and patient-focused care. Excelled in enhancing clinic efficiency through expert phlebotomy and compassionate patient interactions, contributing to improved patient satisfaction. Demonstrates professionalism and ethics, ensuring safety and confidentiality in all patient interactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assisstant position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Medical Assistant

Corewell Health
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

ER Technician

Corewell Health
08.2020 - 08.2023
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
  • Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
  • Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
  • Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Disinfected tools, equipment and surfaces between patients.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Inspected equipment for defects and completed basic repairs.

Medical Assistant

South Western Medical Clinic
04.2016 - 08.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.

Medical Assistant

Visiting Physicians Association
03.2014 - 04.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Medical Assisstant

Dr. John M Satfford And Associates
09.2008 - 03.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Education

Bachelor of Arts - Early Childhood Special Education

Western Michigan University
Kalamazoo, MI
05.2009

High School Diploma -

Saint Joseph High School
Saint Joseph
05.2005

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Electronic Health Records
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Insurance Verification
  • Appointment Setting
  • Patient Flow Management
  • Sterilization techniques
  • First Aid
  • Anatomy and Physiology Knowledge
  • Medical supply inventory
  • Equipment Sterilization
  • Sterile technique
  • Trustworthy companion
  • Patient Management
  • Inventory and supply management
  • Simple dressings
  • Knowledge of EKG rhythm interpretation
  • Professional Bedside Manner
  • Monitoring patient progress
  • Emergency Response Preparedness
  • Reliable transportation
  • Family Education
  • Emergency procedures understanding
  • Patient bathing
  • Hospice Care
  • Orthopedic splints
  • Dementia and Alzheimer's knowledge
  • Patient oral care
  • Emergency Room Procedures

Timeline

Medical Assistant

Corewell Health
08.2023 - Current

ER Technician

Corewell Health
08.2020 - 08.2023

Medical Assistant

South Western Medical Clinic
04.2016 - 08.2023

Medical Assistant

Visiting Physicians Association
03.2014 - 04.2016

Medical Assisstant

Dr. John M Satfford And Associates
09.2008 - 03.2014

Bachelor of Arts - Early Childhood Special Education

Western Michigan University

High School Diploma -

Saint Joseph High School

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Nicole LaVanway