Nicole Legate

Cashier/Sandwich Artist

Subway

07.2017 - 05.2020

Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Upsold additional products and services to customers, increasing revenue.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Identified and resolved discrepancies and errors in customer accounts.
Set up new sales displays each week with fresh merchandise.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Handled cash with high accuracy and took care to check bills for fraud.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Learned duties for various positions and provided backup at key times.
Performed cash, card and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.
Lifted up to 50 pounds at once.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Assisted customers in choosing menu items by providing food complementing information.
Operated manual and electric appliances to peel, slice, and trim food.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Executed sandwich artistry duties with very low occurrence of errors.
Shared information with customers about menu items, preparation methods, and ingredients.
Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
Prepared and presented food in compliance with health and safety guidelines.
Monitored inventory and requisitioned low-stock items.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Restocked and rotated stock in display case to mitigate stock loss.
Kept workplace clean and organized in line with restaurant policies.
Prepared and served hot and cold sandwiches based on customer preferences.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Filled out daily shift log to record amount of food prepared, used and leftover.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Reconciled receipt totals, cash and credit payments to address shortages.
Kept kitchen, counter and dining areas cleaned and sanitized.
Prepared salads, soups and sandwiches for customers.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Documented customer orders and conveyed special requests to kitchen staff.
Observed customer purchases in line and differentiated between standard portions.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.
Backed up servers by setting up trays and completing some food deliveries.
Replenished serving stations with fresh food and cleaned up spills.
Lifted up to 50 pounds at once and used pallet jack to move heavier loads.

Summary

Overview

Work History

Stocking Associate

Cashier/Sandwich Artist

Education

GED -

Skills

Timeline

Stocking Associate

Cashier/Sandwich Artist

GED -

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