Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Leonard

Hanover,NH

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

33
33
years of professional experience

Work History

Out of School Time Director

Town Of Hanover
08.2008 - Current
  • Initiated new programs to meet the needs of working parents.
  • Increased program numbers yearly. After School Program has 110-140 participants per day and Summer Camp has 115 campers per week
  • Initiated the start of a PLAY based program for ages 2-4 years
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Assisted in recruiting, hiring and training of team members.

Center Director

La Petite Creche, Inc
06.1996 - 08.2008
  • Developed strong community relationships to support center programs and initiatives.
  • Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
  • Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
  • Kept facility in compliance with all applicable standards and laws.
  • Fostered caring and safe environment for children and parents.
  • Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
  • Advocated for educational programs that addressed unique needs of the community, leading to more relevant offerings at the center.
  • Achieved accreditation requirements by ensuring compliance with state and federal regulations.

Special Education Paraprofessional

Windsor Southeast Supervisory Union
09.1991 - 06.1996
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.

Education

Bachelor of Science - Clinical Child Psychology

Norwich University
Northfield, VT
05.1996

Skills

Leading a Team of 4 full-time staff and 20 seasonal staff

Timeline

Out of School Time Director

Town Of Hanover
08.2008 - Current

Center Director

La Petite Creche, Inc
06.1996 - 08.2008

Special Education Paraprofessional

Windsor Southeast Supervisory Union
09.1991 - 06.1996

Bachelor of Science - Clinical Child Psychology

Norwich University

Similar Profiles

CREATE PROFILE
Nicole Leonard