Nicole Leon Jaramillo

• Maintained clean, safe, and well-organized patient environment.
• Offered companionship and kindness to elderly patients.
• Assisted patients with daily living activities, ensuring their safety and wellbeing.
• Maintained accurate documentation of patient care activities for regulatory compliance purposes.
• Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
• Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
• Provided safe mobility support to help patients move around personal and public spaces.
• Improved patient health outcomes through diligent monitoring and timely intervention.
• Developed strong rapport with patients and families, fostering trust and open communication.
• Collaborated with healthcare team members to provide comprehensive care plans for each patient.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Assisted disabled clients to support independence and well-being.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Participated in ongoing training opportunities to stay current on best practices and industry trends in senior care.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Recorded status and duties completed in logbooks for management.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Completed regular check-ins and progress report for each client.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Maintained entire family's schedule and organized events.
• Scheduled daily and weekly care hours for client caseload.
• Provided compassionate and patient-focused care to cultivate well-being.
• Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.

• I Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies.
• I Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
• I Oversaw catering events, ensuring timely preparation and delivery of high-quality food items for clients 'special occasions.
• I was very involved being hands on being one of the cooks, helping with prep and labeling product every day, washing and moping and taking trash out, cleaning bathrooms, sometimes being one of the cashiers.
• Opening and closing store.
• Doing inventory counting every week and

help putting inventory up.

• I Worked flexible hours across night, weekend, and holiday shifts.
• I Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
• I Understood restaurant menu, limited-time offers and promotions to answer guest questions.
• I Cross-trained in other areas of restaurant to provide additional support during busy periods.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• I Assisted customers with menu items and accurate order fulfillment.
• Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
• Emptied trashcans and transported waste to collection areas.
• Used cleaners and squeegees to clean windows, glass partitions and mirrors.
• Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Counted money in drawers at beginning and end of each shift.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
• I was a floater at times so that way I could work any area that needed helped such as drive- thru, cook line, fries station, front counter, bag and tag.