Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Office Manager
Joaquin S Maury MD PA
02.2021 - Current
Assessed processes and procedures, complying with OSHA, and HIPAA regulations
Addressed and remedied all patient or team member issues
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars
Managed On-call schedule for the hospital
Posted all incoming insurance payments as well as patient payments
Negotiated and obtained new contracts with a various insurance companies
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Administrative Assistant 3
Doctors Hospital (Baptist Health South Florida)
02.2019 - 02.2021
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Assisted with P-card reconciliation and uploaded appropriate receipts.
Scheduled and coordinated monthly department meetings.
Assisted with the Culinary Council meetings amongst executive chefs throughout the system.
Check Out/Billing Clerk
Infectious Disease Physicians PA
11.2006 - 02.2019
Responsible for checking patients balances daily so they could be collected.
Responsible for checking patients out and providing them their next appointment and any exams the doctors ordered during their consultation.
Daily billing of patient office visits.
Assist in ordering office supplies
Call in prescriptions to the pharmacy or transmit them electronically.
Assisted with answering phone calls and routing them appropriately.
Assisted with entering hospital patient demographics into the system for billing purposes.
Responsible for making sure the doctors office schedule and hospital schedule were up to date and correct.
Received consults from the hospital and relayed them to the appropriate doctor.
Assisted with medical records.
Education
Bachelor of Science - Health Services Administration
Florida International University
Miami, FL
12.2016
Associate of Science - Nursing
Miami Dade College
Miami, FL
06.2014
Skills
Leadership & Interpersonal Skills
Electronic Health Records Systems (Carecloud, Medisoft, Medisoft Clinicals, Medinformatix & Cerner)
Medical Terminology and knowledge of HIPAA and OSHA
Microsoft Office (Word, Excel, PowerPoint)
Medical Procedures Scheduling
Billingual
Proficient with MIPS, MACRA, & QPP
Medical Coding and Billing
Timeline
Office Manager
Joaquin S Maury MD PA
02.2021 - Current
Administrative Assistant 3
Doctors Hospital (Baptist Health South Florida)
02.2019 - 02.2021
Check Out/Billing Clerk
Infectious Disease Physicians PA
11.2006 - 02.2019
Bachelor of Science - Health Services Administration
Florida International University
Associate of Science - Nursing
Miami Dade College
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