Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole L. Howard

West Orange,NJ

Summary

My professional goal is to gain work experience that will make me an asset to any employer. I am looking for rigorous work environments that will challenge me mentally, and expand my knowledge

Overview

12
12
years of professional experience

Work History

CNA

Clipboard Health
03.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Part time teller

TD Bank
01.2022 - 03.2023
  • Warm welcome the customer by name and provide my name.
  • Authenticate customers via pin pad, and with signatures
  • Accurately complete withdrawals, deposits, credit card payments, and loan payments
  • Lobby Leadership, answer questions, and refer customers to the right partners
  • Inform customers of new products and services provided
  • Assist customers with ATM/Mobile deposits
  • Properly manage cash vaults to ensure all vaults are in balance
  • Reset debit card pin numbers, and order checks
  • Assist customers with money orders and cashiers checks
  • Notary Public

Fulltime Direct Support Professional / Assistant Supervisor

The Arc of Union County
05.2019 - 03.2020
  • Completed daily walk throughs of all consumers apartments to assure everyone was safe and remained safe
  • Assisted supervisor with transportation to safely transport all consumers to and from work, daily activities, social gatherings, and doctors' appointments
  • Worked with all consumers on basic housekeeping duties
  • Assisted the supervisor with the monthly activity calendars
  • Assisted each consumer with grocery and personal care list to assure all consumers followed all required guidelines.
  • Completed daily logs of all vehicles being used for the day to assure all vehicles had no issues.
  • Assisted supervisor with logging in incoming and outgoing medication to the right consumer by checking the name, and date of birthday
  • Through out the shift I logged daily shift assignments for each consumer.

Fulltime customer Service Rep

Investors Bank
08.2017 - 01.2018
  • Greet customers with a warm welcoming and a smile
  • Confirm customer's identity by verifying ID's, and Signatures
  • Keep workstation, clean, organized and stocked with proper supplies
  • Hand cash count, cash detail, or verify cash with bill counter.
  • Solve customers' account issues by providing solutions that best fits the customer's needs.
  • Process and confirm payments.
  • Update customers with new products to keep them aware of new opportunities
  • Properly manage cash vaults to ensure the vaults are in balance
  • Create money orders, and cashier checks
  • Assist customers with ATM
  • Maintenance ATM twice a day

Part time Teller

Wells Fargo
05.2016 - 08.2017
  • Greet customers with a warm welcoming and a smile
  • On SVP/ SVT verify incoming checks
  • Confirm customer's identity by verifying ID's, Signatures, and pin numbers
  • Keep workstation, clean, organized and stocked with proper supplies
  • Hand cash count, cash detail, or verify cash with bill counter.
  • Solve customers' account issues by providing solutions that best fits the customer's needs.
  • Process and confirm payments.
  • Update customers with new products to keep them aware of new opportunities
  • Properly manage cash vaults to ensure the vaults are in balance
  • Deposite night drop bags with proper guidelines

Lead Supervisor

Auntie Anne's
07.2013 - 01.2017
  • Assist general manager with proper guidelines for annual inspections
  • Authorize customer payments of credit cards, coupons, cash, and debit card transactions
  • Proficiently sell/ promote value cards to our loyal customers
  • Promoted to lead cashier after 6 months of employment
  • 3 plus years of cash handling
  • Processed daily sales sheet, and deposits
  • Recruit, train, and discipline employees
  • Assist general manager with staff scheduling
  • 2015 Promoted to Lead Supervisor
  • At all times I must exhibit a friendly, courageous attitude towards customers, and co workers
  • Guest have to be greeted with urgency, eye contact, suggestive selling, thank you, smile/ voice inflection

Education

High School Diploma - undefined

East Side High School
Newark, NJ

Nursing

Essex County College
Newark, NJ

Skills

  • Goal oriented
  • Adaptability to work under pressure
  • Flexible, Reliable, hardworking, interpersonal skills
  • CPR Certified

Timeline

CNA

Clipboard Health
03.2023 - Current

Part time teller

TD Bank
01.2022 - 03.2023

Fulltime Direct Support Professional / Assistant Supervisor

The Arc of Union County
05.2019 - 03.2020

Fulltime customer Service Rep

Investors Bank
08.2017 - 01.2018

Part time Teller

Wells Fargo
05.2016 - 08.2017

Lead Supervisor

Auntie Anne's
07.2013 - 01.2017

High School Diploma - undefined

East Side High School

Nursing

Essex County College

Similar Profiles

CREATE PROFILE