NICOLE LIMBACHER
Duncan,SC
Summary
Well qualified financial professional with a wealth of experience in banking, administrative support, retail customer service, and lending. Seeking to leverage my diverse skill set and expertise in a challenging financial role to contribute to the success of a dynamic financial institution.
Overview
9
9
years of professional experience
Work History
Loan Servicing Specialist II
United Community Bank
01.2022 - Current
- Conduct accurate data entry in Laserpro for new real estate and commerical loan bookings
- Proficiently utilized Navigator for loan modifications, renewals, forbearance agreements, disbursements, and loan maintenance
- Balance general ledger entries to maintain financial accuracy
- Process daily functions, including loan payments, advances, and payoff requests
- Review loan approval forms, appraisals, title work, and insurance documents to validate accuracy
- Conduct quality assurance reviews to identify and rectify discrepancies
- Participate in special projects for flood insurance and escrow
- Generate weekly reports for negative interest, heloc zero balance, and available pending max credit
- Respond to email and phone inquiries related to loan servicing to ensure excellent customer service.
- Reviewed and validated details of loan applications and closing documentation.
- Maintain strict adherence to bank policies and procedures
Member Service Specialist
SC Telco Federal Credit Union
01.2018 - 01.2022
- Process loan applications in person and over the phone
- Conduct client interviews to gather essential information for loan applications
- Evaluate consumers' credit reports and income to determine creditworthiness and debt-to-income (DTI) ratio
- Submit loan applications to underwriting for review
- Instantly approve loan applications within established lending guidelines
- Organize and fill loan documents systematically
- Manage both new and existing deposit and loan accounts
- Recommend specific products and services in alignment with individual needs, requirements and specifications
- Complete general account maintenance tasks
- Maintain up-to-date knowledge of product and service changes
- Maintain high levels of customer satisfaction and consistently meet sales goals
- Respond proactively and positively to rapid change
- Approve branch transactions, demonstrating trust and reliability.
Teller
Wells Fargo
01.2016 - 01.2017
- Process daily transactions, including accepting loan payments, cashing and depositing of checks
- Educate customers on use of banking website and mobile apps
- Answer customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Maintain records of each transaction
- Balance vault currency and coin at the end of each day
- Provide exceptional customer service by resolving issues, and ensuring a positive banking experience for clients.
- Monitor and report suspicious activity in line with bank security policies
- Identified sales opportunities and referred customers to branch partners in financial services
Education
Medical Assistant Diploma -
Virginia College
Registered Pharmacy Technician - undefined
Virginia College
Skills
- Loan Servicing
- Loan Processing
- Data Entry
- General Ledger Reconciliation
- Customer Service
- Problem Solving
- Sales and Cross-Selling
- Document Management
- Notary Public
Timeline
Loan Servicing Specialist II
United Community Bank
01.2022 - Current
Member Service Specialist
SC Telco Federal Credit Union
01.2018 - 01.2022
Teller
Wells Fargo
01.2016 - 01.2017
Medical Assistant Diploma -
Virginia College
Registered Pharmacy Technician - undefined
Virginia College
Similar Profiles
Kristy WestKristy West
Assistant Branch Manager at United Community BankAssistant Branch Manager at United Community Bank
Wendy ThackurdeenWendy Thackurdeen
Construction Administrator II at United Community BankConstruction Administrator II at United Community Bank
Alexis MoodyAlexis Moody
Teller II at United Community BankTeller II at United Community Bank