Nicole Lindsay
Salina,KS
Summary
Dedicated professional committed to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in problem-solving and conflict resolution and schedule management. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks focused on delivering exceptional clerical and operational support. Upbeat individual with friendly demeanor. Bringing solid experience in coordinating and executing meetings, travel, and special events.
Overview
9
9
years of professional experience
Work History
Inside Sales Support Specialist
Coperion K-Tron Salina, Inc.
Salina, KS
01.2021 - Current
- Develop quotes for products requested by customers.
- Work closely with logistics teams to ensure timely delivery of orders.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provide customer support to internal sales team members and external customers.
- Process sales orders and manage order fulfillment to ensure accurate and timely delivery.
- Promptly respond to customer inquiries, ensuring high levels of customer satisfaction.
- De-escalated irate customers with communication skills and sales expertise.
- Provide after-sales support, addressing any customer concerns and ensuring a positive customer experience.
- Collaborate with international sales, manufacturing and shipping departments to process necessary documentation and manage related logistics.
- Support the sales team in achieving monthly and quarterly sales targets by providing administrative and technical support.
- Discussed equipment needs with customers and engineers to determine system requirements.
Administrative Assistant
Occupational Performance Corporation
Salina, KS
12.2015 - 06.2020
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Coordinated the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed office supplies inventory and placed orders when necessary.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
Wellington High School
Wellington, KS05.1993
Skills
- Meeting planning
- Spreadsheet Management
- Office Administration
- Bookkeeping
- Data Entry
- Travel Coordination
- Microsoft Office Suite
- Event Coordination
- Organizational Skills
References
References available upon request.
Timeline
Inside Sales Support Specialist
Coperion K-Tron Salina, Inc.
01.2021 - Current
Administrative Assistant
Occupational Performance Corporation
12.2015 - 06.2020
High School Diploma -
Wellington High School
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