Nicole Littlejohn
Cape Coral,FL
Summary
Developed skills in fast-paced remote work environment, now looking to transition into new field. Demonstrated ability in managing administrative tasks and maintaining effective communication. Seeking to apply transferable skills in new professional challenge.
Overview
8
8
years of professional experience
Work History
Hairsylist
Ulta Salon
06.2024 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
Office Coordinator
GA Foods
08.2021 - 06.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
Virtual Assistant
Self Employed Services
02.2017 - 08.2021
- Monitored emails, organized inbox, and prioritized messages for clients.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Completed business correspondence, transcription, and data entry.
- Conferred with customers by telephone, chat or email to provide information.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Researched topics and events to support client's work agenda and projects.
- Ordered gifts for clients for holidays and in recognition of special accomplishments.
- Adapted quickly to emerging technologies and software, staying ahead in providing versatile virtual assistance.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
Education
Diploma - Cosmetology
The Salon Professional Academy
Fort Myers, FL02-2024
Associate of Science - Business Administration
Northampton Community College
Bethlehem, PA09-2017
High School Diploma -
Honesdale High School
Honesdale06-2016
Skills
- Quick learner
- Advanced communication skills
- Relationship building and management
- Highly motivated self-starter
- Florida licensed cosmetologist
- Business management
- Client consultation
- Hair styling techniques
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Hairsylist
Ulta Salon
06.2024 - Current
Office Coordinator
GA Foods
08.2021 - 06.2024
Virtual Assistant
Self Employed Services
02.2017 - 08.2021
Diploma - Cosmetology
The Salon Professional Academy
Associate of Science - Business Administration
Northampton Community College
High School Diploma -
Honesdale High School
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