NICOLE LIVINGSTON
Maryville,USA
Summary
Results-oriented professional prepared for senior case management roles. Experience in handling diverse case loads and delivering impactful client outcomes. Strong focus on collaboration and adaptability, ensuring reliable performance and responsiveness to changing needs. Skilled in client assessment, strategic planning, and problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager, RN, BSN
Professional Case Management
01.2022 - Current
- Managed caseloads of 20+ clients, executing comprehensive case management plans and ensuring timely follow-ups to support client goals and overall well-being.
- Cross-trained in case management, audits, and admissions while mentoring new nurses and fostering collaboration—demonstrating strong teamwork, adaptability, and a commitment to efficient, compliant, and high-quality patient care.
- Partnered with physicians, families, and community agencies to coordinate services, facilitate access to treatment, and optimize patient outcomes.
- Maintained accurate, ACHC and HIPAA-compliant documentation while participating in audits to uphold regulatory and quality standards.
- Fostered trust and rapport with patients and families by providing clear education, emotional support, and guidance through care planning and treatment decisions.
- Advocated for patient rights and developed individualized care plans that promoted independence and aligned with ethical and clinical guidelines.
RN Field Nurse
Professional Case Management
12.2010 - 01.2022
- Administered medications and treatments to 1 client per shift, monitored their conditions, and communicated changes to physicians for timely interventions.
- Educated clients and families on diagnoses, treatment options, and disease management while providing emotional support and addressing care concerns.
- Evaluated client behaviors and conditions, keeping clinical supervisors updated to ensure comprehensive care.
RN Staff Nurse
Tennova- Turkey Creek
01.2020 - 02.2020
- Administered medications safely according to protocols and directed patient care tasks, including wound dressing, bedsore treatment, enemas, and catheterization.
- Applied critical thinking to quickly identify complications and implement prompt interventions.
- Maintained thorough documentation and coordinated with case managers and physicians to ensure efficient patient discharges.
RN Staff Nurse
Parkwest Medical Center
08.2018 - 12.2019
- Administered medications, IVs, catheters, managed airways, and performed nursing interventions including wound care, vital signs, and specimen collection.
- Led patient care by developing and executing care plans and discharge instructions, educating families on care protocols.
- Monitored 5 to 9 patients per shift, reporting changes to physicians, and coordinated with healthcare professionals to ensure quality, evidence-based care.
LPN
Maxim Healthcare
09.2010 - 07.2018
- Provided comprehensive nursing care, administering medications and treatments per protocols while monitoring and documenting vital signs to ensure optimal outcomes.
- Assisted patients with daily living activities such as bathing, dressing, and eating, and performed specialized care including changing tracheostomies, gastrostomy buttons, and catheters to prevent infections.
- Coordinated patient appointments and transportation, while engaging in ongoing professional development to enhance nursing skills and deliver quality care.
LPN Field Nurse
Quality Home Health Inc.
06.2014 - 09.2017
- Delivered patient care in 6 to 8 home settings daily, administering medications per physician orders while ensuring regulatory compliance and patient safety.
- Monitored vital signs, managed complex wound care, and collected diagnostic samples, promptly reporting changes to healthcare providers.
- Educated patients and families on health management and prevention, building strong rapport through effective communication to foster trust.
Education
BSN - Nursing
Tennessee Wesleyan University
Knoxville, TN01.2020
AAS - Nursing
Roane State Community College
Oak Ridge, TN01.2018
LPN -
Traviss Vo Tech
Lakeland, FL01.2003
Skills
- Integrated care management
- Effective time management
- Chronic disease management
- Proficient in task management
- Cross-functional teamwork
- Interdisciplinary collaboration
- Problem-solving skills
Certification
- Registered Nurse, Tennessee, #231647
- BLS, American Heart Association
Professional Skills Summary
- Delivered patient-centered care across multiple healthcare settings, serving diverse populations and adapting to varied clinical environments.
- Supervised, precepted, and collaborated with interdisciplinary teams, promoting staff development and coordinated care.
- Prioritized tasks and multitasked effectively in fast-paced settings while upholding patient rights, ethical standards, and infection prevention protocols.
- Conducted assessments and developed individualized care plans, adjusting interventions based on evolving patient needs and clinical judgment.
- Proficient in IV therapy and medication administration via all routes, ensuring protocol compliance and fostering clear communication among patients, families, and providers.
Timeline
Case Manager, RN, BSN
Professional Case Management
01.2022 - Current
RN Staff Nurse
Tennova- Turkey Creek
01.2020 - 02.2020
RN Staff Nurse
Parkwest Medical Center
08.2018 - 12.2019
LPN Field Nurse
Quality Home Health Inc.
06.2014 - 09.2017
RN Field Nurse
Professional Case Management
12.2010 - 01.2022
LPN
Maxim Healthcare
09.2010 - 07.2018
AAS - Nursing
Roane State Community College
LPN -
Traviss Vo Tech
BSN - Nursing
Tennessee Wesleyan University
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