Nicole Lloyd

-Administer and assigning of trucks to loads.

-Booking approximately 25 loads a week with Direct customers

-Plan and tender loads based on routing and financial parameters

-Provide proactive communication on service failures and field requests for status updates on critical shipments.

-Prioritization on loads based on customer requirements, commitments, tractor and trailer availability.

-Effectively communicate with the driver and other team members

-Monitor and ensure on time pickups and deliveries

-Routing drivers back to yard when they require home time and/or maintenance to shop.

-Coordinate with up to 20 drivers, staff and management to hold meetings and resolve issues.

-Driver Recruitment

-Maintain cost and profits within the budget

-Maintain records or personal, expenditures, and of government rules and driving regulations.

-Driver and Office Payroll through QuickBooks

-A/P and A/R through QuickBooks

-All DOT Drug and Alcohol Compliance duties

• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Introduced children to educational games and activities to boost learning.
• Led children in creative, athletic and educational activities while maintaining safe and orderly group.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Cared for children ages 3 months to 11 years old in nurturing and age-appropriate way.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Handled daily administrative tasks efficiently to minimize time away from children.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Approved regular payroll submissions for employees.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Conducted monthly inventories of raw materials and components on work floor.
• Recorded inventory sales into organization's weekly income report.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.