Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole LoBrutto

Brandon,FL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

12
12
years of professional experience

Work History

Receptionist

Phoenix Metals
10.2022 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Pharmacy Service Representative

CVS Health
09.2021 - 10.2022
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Addressed customer inquiries promptly, demonstrating extensive knowledge of pharmaceutical products and services available at the pharmacy.
  • Handled medication returns and exchanges, ensuring proper disposal or restocking according to established guidelines.

Backorder Expeditor, Accounts Payable, Customer Service

Chadwell Supply
05.2019 - 09.2021
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Addressed supply problems and developed creative solutions to prevent delays.

Supervisor

UPS
09.2012 - 10.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Education

High School Diploma -

Riverview High School
05.2009

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Verbal and written communication

Timeline

Receptionist

Phoenix Metals
10.2022 - 09.2024

Pharmacy Service Representative

CVS Health
09.2021 - 10.2022

Backorder Expeditor, Accounts Payable, Customer Service

Chadwell Supply
05.2019 - 09.2021

Supervisor

UPS
09.2012 - 10.2018

High School Diploma -

Riverview High School

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Nicole LoBrutto