Nicole Look
PalcoFirst
Lewiston,ME
7
years of professional experience
Experienced, safety-focused operations professional with 5+ years in food service, farm management, and direct support roles, bringing safety management, equipment operation, quality inspections, and reliable documentation.
Work History
Independent Living Assistant
8 Months- Supported daily living activities for individuals, promoting independence and routine consistency.
- Assisted with personal care tasks while maintaining confidentiality and client dignity.
- Coordinated appointment schedules, transportation details, and household support needs.
- Monitored client progress and documented updates accurately for care team review.
- Reinforced community participation through guidance on errands, mobility, and daily planning.
- Responded to changing client needs with flexible support and calm problem-solving.
- Communicated clearly with families, supervisors, and service providers to maintain care continuity.
- Monitored resident progress and adjusted care plans accordingly to ensure optimal outcomes.
- Facilitated social activities for residents, encouraging participation and engagement in community events.
- Developed personalized care plans in collaboration with healthcare professionals to address individual resident needs.
- Empowered residents by identifying potential barriers to independence and working collaboratively with them on problem-solving strategies.
- Organized recreational activities that promoted physical activity while offering opportunities for social interaction between residents.
- Coordinated transportation services for residents to attend medical appointments or community outings safely.
- Collaborated with interdisciplinary teams to provide comprehensive care for residents, addressing physical, mental, and emotional needs.
- Promoted independence among residents through tailored support and guidance on self-care activities.
- Demonstrated respect for diverse cultural backgrounds while providing compassionate care that met the unique needs of each resident.
- Enhanced residents'' quality of life by providing them with assistance in daily living tasks.
- Maintained detailed documentation of resident interactions, observations, and progress toward goals outlined in their care plans.
- Performed housekeeping duties as necessary to create a clean, organized living space conducive to independent living.
- Provided emotional support and companionship to residents, fostering positive relationships and trust.
Machias Family Pharmacy
4 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Chef
8 Months- Planned balanced menus aligned with school nutrition standards and dietary needs.
- Prepared meals efficiently while maintaining consistent quality and portion control.
- Supervised kitchen workflow to coordinate timely service for students and staff.
- Monitored food safety practices to support sanitary prep and storage conditions.
Owner/Operator
5 Years- Directed farm and food operations, aligning production, processing, and sales workflows with daily demand.
- Managed crop planning, planting schedules, and harvest coordination to support consistent product availability.
- Oversaw livestock care, feeding routines, and facility upkeep to maintain animal health and welfare standards.
- Coordinated food handling, packaging, and storage practices to preserve quality and safety compliance.
General Manager/ Kitchen Manager
11 Months- Directed daily cafe operations, ensuring consistent service and smooth front-of-house flow.
- Oversaw staff scheduling, labor coverage, and shift readiness to maintain efficient operations.
- Trained team members on POS procedures, guest service standards, and opening and closing tasks.
- Monitored inventory levels, placed supply orders, and reduced waste through tighter stock control.
- Resolved guest concerns promptly, supporting positive experiences and repeat business.
- Coordinated cash handling, register reconciliation, and end-of-day reporting for accuracy.
- Enforced food safety, sanitation, and cleanliness standards across service and kitchen areas.
- Evaluated operational performance, identified process gaps, and implemented workflow improvements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Bartender/Server
2 Months- Trained new servers and bartenders on POS procedures, menu knowledge, and guest service standards.
- Managed multiple tables and bar guests simultaneously while maintaining accurate, timely order delivery.
- Mixed cocktails and poured beverages according to recipes, portion controls, and responsible service guidelines.
- Coordinated with kitchen and service staff to resolve order issues and maintain smooth ticket flow.
Education
GED
Skills
Safety awareness
Behavioral support
Documentation and record keeping
Meal preparation
Product assembly
Materials handling
Machine operation
Safety management
Equipment operation
Quality inspections
Lockout and tagout procedures
Waste reduction
Accomplishments
I purchased and renovated and built my own restaurant, created the menu, did the hiring. I am hard working and always ready to learn.
Timeline
Independent Living Assistant
PalcoFirst
06.2025 - 02.2026Read More
Machias Family Pharmacy
Benjamin Okafor
02.2025 - 06.2025Read More
Chef
Washington Academy High School
04.2024 - 12.2024Read More
General Manager/ Kitchen Manager
West Branch Cafe
03.2023 - 02.2024Read More
Bartender/Server
The Thirsty Moose Bar & Grill
06.2019 - 08.2019Read More
Owner/Operator
Self Employed/ Moongate Farms & Food
04.2019 - 04.2024Read More
Narraguagus High School
GED
Read More