Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Lopez

Palmdale,CA

Summary

Proficient in directing numerous projects simultaneously, guaranteeing on-time completion and adherence to high service standards.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Provider

IHSS
11.2024 - 06.2025
  • Ensured timely project completion by coordinating multiple initiatives aligned with department objectives.
  • Collaborated effectively with colleagues to execute tasks and address customer inquiries swiftly.
  • Consistently provided exceptional customer service in dynamic environments.
  • Demonstrated flexibility under pressure while managing concurrent tasks.
  • Actively participated in training programs for skill enhancement and industry knowledge updates.
  • Created and executed departmental policies, strategies, and budget plans successfully.
  • Quickly resolved issues to uphold superior customer service standards.
  • Committed to ongoing learning for professional development.

Certified Nursing Assistant

Palmdale Regional Medical Center
01.2016 - 10.2024
  • Accurately inputted data into practiced database by documenting daily patient care activities.
  • Rigorously followed HIPAA guidelines to protect confidentiality of medical records.
  • Enhanced patient interactions through strong communication skills and engagement techniques.
  • Employed PPE effectively while adhering to established infection control measures.
  • Evaluated patient conditions and reported changes promptly to appropriate staff.
  • Performed regular housekeeping tasks to maintain cleanliness of resident areas.
  • Stocked patient rooms and supply areas efficiently to support care delivery.
  • Worked diligently on postoperative joint and spine unit, focusing on patient recovery.

Office Assistant

The Auto Clinic
01.2002 - 07.2015
  • Efficiently sorted and sent mail to guarantee timely distribution.
  • Oversaw office supplies management, ensuring adequate availability at all times.
  • Provided friendly greetings to guests, enhancing visitor experience.
  • Upheld cleanliness in office space to promote a professional atmosphere.
  • Coordinated meeting schedules, aligning participants for efficiency.
  • Responded to phone calls swiftly, managing inquiries and communications effectively.
  • Systematized file organization for improved document accessibility.

Office Clerk

F.O.Plus/Disney
02.1999 - 01.2002
  • Provided clerical support through copying, faxing, and filing documents efficiently.
  • Responded to inquiries from callers with accurate information and assistance.
  • Greeted visitors and customers professionally, offering knowledgeable support.
  • Maintained composure in stressful situations while delivering exceptional guest services.
  • Troubleshot technical issues with computers, printers, and other equipment to support operations.
  • Uphold confidentiality standards when handling sensitive client or company information.
  • Organized office environment to enhance productivity and staff morale.
  • Tracked invoices, payments, and expenses accurately to improve financial record-keeping.

Education

Physical Therapy/Physical Therapy Aid

College of The Canyons
Valencia, CA

Skills

  • Team dynamics and collaboration
  • Customer engagement strategies
  • Dependability and positive attitude
  • Task prioritization and efficiency
  • Attention to detail and digital proficiency

Certification

  • CPI
  • BLS

Timeline

Provider

IHSS
11.2024 - 06.2025

Certified Nursing Assistant

Palmdale Regional Medical Center
01.2016 - 10.2024

Office Assistant

The Auto Clinic
01.2002 - 07.2015

Office Clerk

F.O.Plus/Disney
02.1999 - 01.2002

Physical Therapy/Physical Therapy Aid

College of The Canyons

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