Nicole Lord

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Oversee daily care and operation of 2 residential group homes. In charge of all finances, routine maintenance of the home and two vehicles, scheduling of appointments, recreational activities, etc. ensure individual plans and guidelines are being followed at all times. Work cohesively with the Department of development services to ensure good programming.

oversee 13 full time staff, on call biweekly.

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Successfully managed budgets and allocated resources to maximize best possibe life for supported folks,
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• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.