Summary
Work History
Education
Skills
Timeline
Generic

Nicole Loudin

Scenery Hill ,Pennsylvania

Summary

Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.

Work History

Store Manager

Dollar Tree Stores
06 2025 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Merchandise Manager

Dollar Tree Stores
02 2025 - 06 2025
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Trained new employees in merchandising techniques, elevating overall team performance and consistency.
  • Bult positive relationships with vendors for consistent and reliable supply of products.

Operations Manager

Dollar Tree Stores
05 2024 - 02 2025
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with external vendors and suppliers.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Customer Service Associate

Dollar Tree
11 2021 - 05 2024
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Identified upselling and cross-selling opportunities, contributing to increased sales.
  • Cross-trained in operating a cash register and maintaining all cash handeling procedures.

Education

Diploma -

South Park High School
06.2004

Skills

  • Staff training and development
  • Bank deposit procedures
  • Accurate money handling
  • Financial operations management
  • Operations
  • POS systems
  • Product and service sales
  • Team leadership and coaching
  • Staff Management
  • Vendor management
  • Recruitment
  • Inventory management

Timeline

Store Manager

Dollar Tree Stores
06 2025 - Current

Merchandise Manager

Dollar Tree Stores
02 2025 - 06 2025

Operations Manager

Dollar Tree Stores
05 2024 - 02 2025

Customer Service Associate

Dollar Tree
11 2021 - 05 2024

Diploma -

South Park High School

Similar Profiles

CREATE PROFILE