Summary
Overview
Work History
Education
Skills
References
Timeline
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Nicole L. Placencio

Kissimmee

Summary

Dynamic Senior Contracts Manager with a robust history in overseeing contract lifecycles and driving revenue growth. Proven ability to negotiate effectively with partners, streamline communication across teams, and analyze market trends to enhance operational performance.

Overview

26
26
years of professional experience

Work History

Senior Contracts Manager

WebBeds
Orlando
04.2023 - Current

Oversaw contract lifecycle from drafting through execution and renewal to ensure compliance and alignment with company objectives.

  • Led contract negotiations with hotel partners to secure favorable terms and enhance partnership value.
  • Facilitated communication between departments regarding contract-related issues.
  • Conducted regular reviews of existing contracts to pinpoint areas for enhancement and optimize contract performance.
  • Review and analyze the Orlando destination performance to support ongoing improvements and keep results aligned with company goals.
  • Research market trends and opportunities to help grow business and stay competitive in the Orlando market.

Director of Sales & Marketing

Seralago Hotel & Suites
Kissimmee
06.2016 - 04.2023
  • Oversaw the property's sales and marketing plans for a 614-room independent property.
  • Implemented sales programs and advertising campaigns targeting various markets, including international and domestic wholesale and internet companies.
  • Maximized occupancy and average daily rate of the hotel while maintaining excellent guest service and accommodations for all guests.
  • Collaborated with the hotel's preferred accounts and groups, maintaining existing accounts and acquiring new ones.
  • Traveled to domestic and international tradeshows and sales trips to promote hotel offerings.
  • Actively set up and participate on all special projects/events such as Site Inspections, FAM trips.
  • Executed tasks to support team objectives and operations.

Director of Sales

Hampton Inn & Suites
Kissimmee
10.2014 - 06.2016
  • Implemented targeted sales programs and advertising campaigns for international and domestic markets, increasing engagement and visibility.
  • Collaborated with preferred accounts and groups to strengthen existing relationships and secure new business opportunities.
  • Maximized the occupancy and average daily rate of the hotel while upholding excellent guest service and accommodations for all guests.
  • Oversaw sales and marketing plans for 125-room Hilton property, driving strategic initiatives to enhance market presence.
  • Traveled to various tradeshows and sales trips to promote hotel offerings and network with potential clients.
  • Actively set up and participate on all special projects/events such as Site Inspections, FAM trips.
  • Executed various tasks to support team operations and enhance service delivery.

Director of Sales

Comfort/Clarion Suites Maingate
Kissimmee
03.2011 - 10.2014
  • Oversaw sales and marketing plans for 150 all-suite property, facilitating successful transition from Comfort Suites to Clarion Suites.
  • Maximized the occupancy and the average daily rate of the hotel while upholding excellent guest service and accommodations for all guests.
  • Implemented targeted sales programs and advertising campaigns for various markets, including wholesale and internet companies, enhancing market reach.
  • Collaborated with preferred accounts and groups to sustain existing relationships and secure new business opportunities.
  • Traveled to tradeshows and sales trips to promote hotel services and establish industry connections.
  • Set up and participated in all special projects and events, including site inspections and FAM trips.
  • Executed various tasks to support hotel operations and enhance team efficiency.

Sales Manager

Comfort Suites Maingate East
Kissimmee
02.2000 - 02.2011
  • Developed and implemented sales and marketing plans for 198 all-suite property, enhancing visibility and client engagement.
  • Attended industry tradeshows and conducted sales trips, fostering relationships with potential clients.
  • Maintained existing accounts and acquired new accounts.
  • Participated in special projects and events, including site inspections and FAM trips.
  • Maintain complete group files for definite accounts.
  • Executed operational tasks to streamline team processes and support project objectives.

Sales Coordinator

HotelMartUSA.com
Orlando
07.2001 - 07.2008
  • Responsible for maintaining existing accounts by managing sales contracts and training new hotels how to use the extranet to optimize more revenue.
  • Responsible for imputing new hotels into the system and monitoring their rates and promotions.
  • Maintain complete files on all active accounts.
  • Responsible for General Office Duties by conducting mail outs, typing, emailing and answering multiline phones

Education

Associates Degree - Hospitality Management

Valencia College
Orlando, Fl

Skills

  • Contract management
  • Budgeting
  • Cost control
  • Strategic Planning
  • Market Penetration
  • Competitive analysis
  • Sales Development
  • Customer relationship management
  • Team collaboration
  • Adaptability
  • Self motivation
  • Goal Oriented

References

References are available on request.

Timeline

Senior Contracts Manager

WebBeds
04.2023 - Current

Director of Sales & Marketing

Seralago Hotel & Suites
06.2016 - 04.2023

Director of Sales

Hampton Inn & Suites
10.2014 - 06.2016

Director of Sales

Comfort/Clarion Suites Maingate
03.2011 - 10.2014

Sales Coordinator

HotelMartUSA.com
07.2001 - 07.2008

Sales Manager

Comfort Suites Maingate East
02.2000 - 02.2011

Associates Degree - Hospitality Management

Valencia College
Nicole L. Placencio