Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Nicole Luna

San Antonio,Texas

Summary

Motivated professional with a strong work ethic and a focus on enhancing business performance. Demonstrates adaptability in both individual and team settings, utilizing extensive knowledge to drive company objectives. Results-driven with a commitment to growth and efficiency, consistently increasing service value. Recognized for exceptional communication and organizational skills, with a proven ability to manage high-volume operations effectively.

Highly motivated employee with a desire to take on new challenges.

Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Food Service Specialist

Allen Tharp LLC
San Antonio, TX
05.2022 - Current
  • Trained new employees in safety procedures, customer service etiquette, menu items, and department policies.
  • Performed cashier duties such as taking payments from customers or completing credit card transactions.
  • Restocked supplies for upcoming shifts as needed.
  • Maintained a safe working environment by adhering to company policies and regulations concerning hygiene practices.
  • Acquired new skills to support team and further accommodate customer needs.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Sales Associate

Cracker Barrel Old Country Store
San Antonio, TX
06.2020 - 06.2022
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
  • Greeted customers and engaged in conversation to assess needs.
  • Provided friendly and knowledgeable assistance to customers on the sales floor.
  • Developed strong interpersonal skills to effectively communicate with customers and coworkers.
  • Located merchandise on racks or shelves and delivered to customers.
  • Used POS system to process sales and refund transactions.
  • Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
  • Managed inventory levels by monitoring stock movement, restocking shelves, transferring items from one location to another.

Sales Associate

Ingram's Park Mall's Wave
San Antonio, TX
09.2021 - 05.2022
  • Operated POS system efficiently to ensure accuracy of orders placed by customers.
  • Drove sales through personalized customer service, efficiently managing inventory and processing transactions to ensure seamless shopping experiences.
  • Greeted and assisted customers, enhancing their shopping experience and boosting satisfaction.
  • Resolved customer complaints efficiently, improving overall customer service ratings.
  • Maintained an organized and clean workspace, ensuring a pleasant shopping environment.
  • Processed transactions accurately, adhering to company guidelines and reducing errors.
  • Anticipated customer needs through active engagement, leading to increased sales.
  • Assisted customers with product selection, sizing and styling.

Merchandise Photographer

Sea World San Antonio
San Antonio, TX
06.2019 - 10.2020
  • Utilized advanced lighting techniques to enhance product imagery, ensuring high-quality visual appeal.
  • Maintained strict safety protocols while operating photography equipment, ensuring a safe work environment.
  • Composed, lit, and photographed products per client specifications, delivering precise and detailed images.
  • Performed post-production tasks including cropping, resizing, and watermarking, ensuring professional final output.
  • Developed strong client relationships through excellent customer service, leading to repeat business and referrals.
  • Stay current on industry trends regarding photographic techniques and technology advancements.
  • Adjust camera settings as needed to capture product images with clarity and accuracy.

Education

High School Diploma -

Medina Valley High School
Castroville, Texas
06.2020

Skills

  • Cash handling and resourcefulness
  • Problem solving
  • Time management
  • Team leadership
  • Adaptability and efficiency
  • Strong work ethic
  • Multitasking and quick learning
  • Positive attitude
  • Customer service
  • Communication skills
  • Conflict resolution
  • Adaptable learning
  • Team oriented
  • Reading comprehension skills
  • Listening skills

References

  • Betty Yurate, (210)-772-4025
  • Amie Gausline, (210)-721-8533
  • Harrison Scurry, +1 (470) 309-3513

Affiliations

  • Active book reader
  • Fitness enthusiast

Timeline

Food Service Specialist

Allen Tharp LLC
05.2022 - Current

Sales Associate

Ingram's Park Mall's Wave
09.2021 - 05.2022

Sales Associate

Cracker Barrel Old Country Store
06.2020 - 06.2022

Merchandise Photographer

Sea World San Antonio
06.2019 - 10.2020

High School Diploma -

Medina Valley High School
Nicole Luna
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