Lead or assist in the completion of routine and sensitive/complex/risk-based internal audits, including reporting audit findings and recommendations and preparing audit work papers.
Identify and assess corporate risks and issues of economy and efficiency of operations during the conduct of audits.
Identify and assess system/technology risks during the performance of audits and related projects.
Report and document audit findings in accordance with the IIA IPPF and the Department’s Internal Audit Manual.
Develop audit recommendations with timeframes for completion and identify individuals responsible for implementation.
Prepare audit work papers in a logical and easily retrievable format that will support findings and recommendations and document audit procedures.
Follow-up on audits within the required timeframes after release of the final report.
Maintain confidentiality of all audit information and audit related work.
Perform the role and responsibility of an Auditor in Charge (AIC).
Plan, coordinate, and complete the audit project, to include the directing of audit team members, to ensure the timely completion of the audit.
Timely report to the Supervising Auditor on the progress of audit project including any issues that may impact the timely completion of the audit.
Provide for the safety and well-being of audit team members.
Ensure the effective and efficient use of resources assigned to the audit project.
Conduct entrance and exit interviews with audit clients.
Maintain professional working relationship with audit clients and audit team members.
Provide data extraction and analysis services to internal and external auditors.
Provide systems development and other advisory and assessment services to help assure that both the processes and the resulting systems have adequate internal controls.
Associate Governmental Program Analyst
State Compensation Insurance Fund
Sacramento, CA
07.2016 - 07.2017
Support three departments in the following areas:
Budget liaison – collecting information for the budget cycle and acting as liaison between departments and financial planning.
SharePoint Administration.
Monthly financial variance reporting.
Coordination and tracking of all training.
Consultant On/Off Boarding.
Facilitated Change Management activities on a team for an Enterprise-wide software project. Duties included:
Development of an interview questionnaire and communication for Stakeholder interviews.
Conducting Stakeholder interviews.
Analyzing interview data for reporting.
Preparation and delivery of Stakeholder Analysis and Change Management reports.
Work under tight, mandated deadlines, ensuring that communication and decisions are rendered within those timelines.
Work in a fast-paced environment, with various outside customer groups on individual files.
Regularly topped (#2 or 3 out of 15) monthly production list for department.
PMO Intern
Esri
Redlands, CA
06.2014 - 09.2014
Worked on project to create IST taxonomy.
Created training plans and materials for colleague training.
Performed updates on enterprise SharePoint collaboration architecture.
Edited and created training and informational videos using Camtasia.
Headed project to update enterprise knowledge centers.
Co-Lecturer Representative
California Faculty Association
San Bernardino, CA
09.2011 - 09.2016
Work with faculty on contractual issues.
Schedule and execute trainings and meetings for faculty to inform them of their rights.
Adjunct Faculty
University of La Verne
La Verne, CA
01.2010 - Current
Designed and delivered Information Systems classes.
Faculty Advocate
Pearson Education
San Bernardino, CA
01.2009 - 01.2013
Worked with instructors from other surrounding higher education institutions in training and delivering course offerings using Pearson’s myitlab course management software.
Utilized WebEx for training purposes.
Adjunct Faculty
Riverside Community College
Riverside, CA
08.2006 - 08.2008
Designed and delivered Information Systems classes.
Lecturer
California State University, San Bernardino
San Bernardino, CA
01.2005 - 09.2016
Created and delivered course offerings to a diverse student population.
Created and continue to develop the first online course for our basic computing class.
Worked with colleagues on department and college issues such as Assurance of Learning (AoL) standards for AACSB accreditation, curriculum planning, course development.
Development of courses, using online and face-to-face delivery methods and incorporating Web 2.0 technologies including wikis, screen casting software, cloud technologies.
Research Associate
Claremont Graduate University
Claremont, CA
01.2005 - 01.2013
Developed research strategies for various projects, particularly focused on consumer focused healthcare technologies and the Personal Health Record, including a large study contracted by the Social Security Administration.
Performed qualitative and quantitative data collection and analysis, including collection and analysis using web-based survey tools, focus groups, and individual interviews and analysis using AtlasIT and Microsoft Excel.
Presented findings of research at international conferences, including HICSS and AMIA.
Workers Compensation Insurance Claims Adjuster
State Compensation Insurance Fund
Riverside, CA
01.2003 - 01.2004
Adjusted workers compensation files from inception through closure for California State agencies.
Worked under tight mandated deadlines, ensuring that communication and decisions were rendered within those deadlines.
Settled claims with the challenge of working within California State agency department budgets.
Worked in a fast paced environment, handling multiple (150-200 at any given time) worker's compensation files and issues concurrently.
Worked with various external and internal customer groups on individual files and issues, exhibiting excellent customer service.
Service Deli Manager
Vons Grocery (Safeway)
Riverside, CA
01.1995 - 01.2003
Managed multiple employees, giving feedback on performance and suggestions for improvement.
Handled product ordering and rotation.
Provided excellent customer service and handled customer issues.