Nicole Macagnano
Jersey City,NJ
Summary
Dedicated professional with a proven track record at Hudson County Recreation Department, enhancing camper retention by developing strong family relationships and implementing inclusive hiring practices. Demonstrates exceptional communication and organizational skills, alongside a flexible schedule and a positive attitude. Achieved significant improvements in program reach and staff collaboration, ensuring a safe and engaging environment for all.
Overview
2
2
years of professional experience
Work History
Pet Sitter
The Mancini Family
01.2023 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Tennis Camp Head Counselor
Hudson County Recreation Department
06.2024 - 08.2024
- Championed diversity initiatives within the hiring process to build an inclusive team of counselors from various backgrounds and life experiences.
- Nurtured a culture of continuous improvement by promoting open communication among staff, gathering feedback on areas for growth and implementing necessary changes.
- Expanded the camp''s reach within the community by presenting at local events, cultivating partnerships with schools and organizations to generate increased interest in programming offerings.
- Provided ongoing support for junior counselors, offering guidance on managing challenging situations or addressing individual camper needs.
- Developed comprehensive staff training programs that emphasized best practices in childcare, behavior management techniques, and relevant safety guidelines.
- Enhanced campers'' experience by designing and implementing diverse activities tailored to their interests and abilities.
- Elevated overall camp experience by empowering each counselor to take ownership over their respective roles, fostering an environment of mutual respect and collaboration focused on ensuring camper wellbeing.
- Increased camper retention rates by developing strong relationships with families, providing thorough updates on their children''s experiences throughout the summer season.
- Managed administrative tasks such as maintaining accurate records of campers'' medical information, emergency contacts, and dietary restrictions.
- Implemented effective crisis management protocols in response to potential emergencies, ensuring timely resolution while maintaining order among staff and campers alike.
- Streamlined staff scheduling for optimal coverage, ensuring all camper needs were met promptly and efficiently.
Volunteer
St. Elizabeth's Child Care Center
03.2024 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Tennis Camp Counselor
Hudson County Recreation Department
06.2023 - 08.2023
- Collaborated with fellow counselors to plan special events, enhancing the overall camp atmosphere.
- Coordinated end-of-camp activities and awards ceremonies, celebrating camper achievements and fostering a sense of community among participants.
- Facilitated team-building exercises among campers, fostering strong relationships that transcended the tennis court.
- Supported administrative tasks related to registration processes or payment collection while maintaining high levels of professionalism at all times.
- Contributed positively to staff meetings, sharing insights on best practices for tennis instruction at the camp level.
- Supervised camper safety both on and off the court, ensuring a secure and enjoyable experience for all participants.
- Served as a positive role model for young athletes, exemplifying good sportsmanship both on and off the court.
- Enhanced camper experience by incorporating fun and engaging tennis activities into daily schedules.
Education
No Degree - Criminal Justice
Felician University
Rutherford05-2027
High School Diploma -
Saint Dominic Academy
Jersey City, NJ06-2023
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Positive engagement
- Problem-solving
- Team leadership
- Effective communication
- Attention to detail
- Creative and energetic
- Relationship building
- Safety management
Timeline
Tennis Camp Head Counselor
Hudson County Recreation Department
06.2024 - 08.2024
Volunteer
St. Elizabeth's Child Care Center
03.2024 - 08.2024
Tennis Camp Counselor
Hudson County Recreation Department
06.2023 - 08.2023
Pet Sitter
The Mancini Family
01.2023 - Current
No Degree - Criminal Justice
Felician University
High School Diploma -
Saint Dominic Academy
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