Nicole Maciel Munoz
Summary
Seeking a position where I can apply my education, excellent communication skills, and attention to detail and also can offer the opportunity for both personal and professional growth. Reliable Secretary/Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
6
6
years of professional experience
Work History
Administrative Secretary
Glendale Elementary School District
Glendale, AZ
03.2023 - Current
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
Flex/PRN
Amazon
Phoenix, AZ
08.2021 - 02.2023
- Receiving inventory and inspecting the items all while processing items on the computer/system
- Sort, Pick, Pack, Ship
- All while working efficiently in a very fast-paced environment.
- Improved order accuracy by diligently picking and packing items according to customer specifications.
- Increased warehouse efficiency through the consistent organization and labeling of inventory.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
Front Desk/Customer Service/Job bidder
Maciel Epoxy
Glendale, AZ
08.2018 - 07.2021
- Inbound/outbound calls regarding Job bids, order material, schedule appointments as well as processing payments, depositing and place satisfaction follow up calls.
- Increased bid success rate by developing compelling proposals and tailoring responses to client needs.
- Enhanced company reputation for submitting winning bids through meticulous research and attention to detail.
Education
Independence High School
05.2021
Skills
- Fluent in English & Spanish (speaking, writing, and reading)
- Excellent customer service
- Knowledge of Microsoft Word, Excel, Outlook, Skype, proficient in navigating multiple systems/screens at once
- Well organized and attention to detail
- Fast learner and fast worker
- Excellent written and oral communication skills
- Data Entry
- Microsoft Word, Ms excel
- Google Docs
- Windows
- Share point
- Microsoft Excel
- Computer Skill
- Documentation Review
- Customer service
- Order Entry
- Spreadsheet Development
- Report Preparation
- Administrative Support
- Database Entry
- Scheduling and Calendar Management
- Verbal Communication
- Document Preparation
- Record Preparation
- File Organization
- Administrative Coordination
- Report Writing
- Organizational Skills
- Time Management
- Customer Service
- Attention to Detail
- Written Communication
- Problem Solving
- Record Keeping
- Office Equipment Operation
- Scheduling
- Clerical Support
- Office Administration
- Critical Thinking
Languages
Spanish
Professional Working
Timeline
Administrative Secretary
Glendale Elementary School District
03.2023 - Current
Flex/PRN
Amazon
08.2021 - 02.2023
Front Desk/Customer Service/Job bidder
Maciel Epoxy
08.2018 - 07.2021
Independence High School