Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Maciel Munoz

Summary

Seeking a position where I can apply my education, excellent communication skills, and attention to detail and also can offer the opportunity for both personal and professional growth. Reliable Secretary/Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Overview

6
6
years of professional experience

Work History

Administrative Secretary

Glendale Elementary School District
03.2023 - Current
  • Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.

Flex/PRN

Amazon
08.2021 - 02.2023
  • Receiving inventory and inspecting the items all while processing items on the computer/system
  • Sort, Pick, Pack, Ship
  • All while working efficiently in a very fast-paced environment.
  • Improved order accuracy by diligently picking and packing items according to customer specifications.
  • Increased warehouse efficiency through the consistent organization and labeling of inventory.
  • Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
  • Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.

Front Desk/Customer Service/Job bidder

Maciel Epoxy
08.2018 - 07.2021
  • Inbound/outbound calls regarding Job bids, order material, schedule appointments as well as processing payments, depositing and place satisfaction follow up calls.
  • Increased bid success rate by developing compelling proposals and tailoring responses to client needs.
  • Enhanced company reputation for submitting winning bids through meticulous research and attention to detail.

Education

Independence High School
05.2021

Skills

  • Fluent in English & Spanish (speaking, writing, and reading)
  • Excellent customer service
  • Knowledge of Microsoft Word, Excel, Outlook, Skype, proficient in navigating multiple systems/screens at once
  • Well organized and attention to detail
  • Fast learner and fast worker
  • Excellent written and oral communication skills
  • Data Entry
  • Microsoft Word, Ms excel
  • Google Docs
  • Windows
  • Share point
  • Microsoft Excel
  • Computer Skill
  • Documentation Review
  • Customer service
  • Order Entry
  • Spreadsheet Development
  • Report Preparation
  • Administrative Support
  • Database Entry
  • Scheduling and Calendar Management
  • Verbal Communication
  • Document Preparation
  • Record Preparation
  • File Organization
  • Administrative Coordination
  • Report Writing
  • Organizational Skills
  • Time Management
  • Customer Service
  • Attention to Detail
  • Written Communication
  • Problem Solving
  • Record Keeping
  • Office Equipment Operation
  • Scheduling
  • Clerical Support
  • Office Administration
  • Critical Thinking

Languages

Spanish
Professional Working

Timeline

Administrative Secretary

Glendale Elementary School District
03.2023 - Current

Flex/PRN

Amazon
08.2021 - 02.2023

Front Desk/Customer Service/Job bidder

Maciel Epoxy
08.2018 - 07.2021

Independence High School

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Nicole Maciel Munoz