Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicole Mackie

Grand Rapids

Summary

Dynamic professional with extensive experience at Meijer, excelling in warehouse operations and customer service. Proven ability in team collaboration and strategic thinking, enhancing efficiency and safety. Skilled in order picking, coaching, and training to consistently achieve performance goals while fostering a positive work environment. Adaptable and detail-oriented, committed to operational excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Warehouse Clerk

Meijer
05.2014 - Current
  • Operated warehouse equipment, including forklifts and pallet jacks, to facilitate efficient material handling.
  • Maintained safety protocols for a secure working environment for all warehouse staff.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and trailers.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
  • Trained new employees on operational procedures and best practices for productivity enhancement.

Signal Support Specialist (25U)

Army Reserve
01.2008 - 01.2016
  • Operated, maintained, and repaired signal support equipment to ensure communication reliability.
  • Collaborated with cross-functional teams to enhance operational readiness and mission effectiveness.
  • Provided technical support for tactical communications systems during training exercises and missions.
  • Trained junior personnel on signal operations, equipment usage, and troubleshooting techniques.
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.
  • Assisted in the development of signal operations plans that streamlined communication processes during critical missions.
  • Assisted in the successful execution of numerous training events, ensuring seamless integration of signal support elements into overall exercise scenarios.

Service Coordinator

Meijer
09.2005 - 01.2008
  • Maintained customer service experiences while working as a cashier.
  • Coordinated the set-up for each team member in the service department each day.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted the Service manager
  • Maintained clean and organized checkout area, promoting a positive store environment.
  • Collaborated with team members to streamline checkout processes and reduce wait times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Audited cashier drawers at the end of the shift

Education

Associate of Business Administration - Business Administration And Management

Davenport University
Grand Rapids, MI
04-2014

High School Diploma -

Grandville High School
Grandville, MI
05-2006

Skills

  • Warehouse safety
  • Order picking
  • Team collaboration
  • Time management
  • Strategic thinking
  • Coaching and mentoring
  • Operations management
  • Attention to detail
  • Problem-solving abilities
  • Adaptability

Accomplishments

  • Emerging Leader Development Program

Certification

  • Self-Structured Development Course through the Army

Timeline

Warehouse Clerk

Meijer
05.2014 - Current

Signal Support Specialist (25U)

Army Reserve
01.2008 - 01.2016

Service Coordinator

Meijer
09.2005 - 01.2008

Associate of Business Administration - Business Administration And Management

Davenport University

High School Diploma -

Grandville High School

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