Nicole Madaffari
Ellicott City,MD
Summary
Dynamic professional with a proven track record at Northrop Grumman Mission Systems, excelling in equipment maintenance and production workflow optimization. Adept at training teams and enhancing customer relationships, I bring a passion for operational excellence and a commitment to fostering collaboration. Fluent in Japanese, I thrive in diverse environments.
Overview
4
4
years of professional experience
Work History
Electrical manufacturing specialist
Northrop Grumman Mission Systems
Elkridge, Maryland
01.2024 - Current
- Maintained accurate records of production activities and inventory levels.
- Trained new employees on operational procedures and safety standards.
- Collaborated with team members to optimize production workflows.
- Assisted in troubleshooting mechanical issues on production floor.
- Serves as Morale Lead for Space Manual, fostering team cohesion.
Service Manager
Sprouts Farmers Market
Ellicott City, Maryland
05.2022 - 07.2023
- Managed daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Oversaw inventory management, including stock levels and product displays.
- Collaborated with department leaders to improve service processes and efficiency.
- Resolved customer inquiries and concerns in a timely and professional manner.
- Conducted interviews to assess candidate qualifications and cultural fit.
Assistant Vitamin Manager
Sprouts Farmers Market
Ellicott City, Maryland
11.2021 - 05.2022
- Managed vitamin inventory and ensured proper stock levels for sales.
- Assisted customers in selecting appropriate vitamin supplements based on needs.
- Trained staff on product knowledge and customer service best practices.
- Collaborated with suppliers to maintain quality standards for vitamin products.
- Created product displays, managed inventory levels, and implemented promotional strategies to increase sales of vitamins.
Education
High School Diploma -
Centennial High School
Ellicott City, MD05-2018
Skills
- Equipment maintenance and mechanical troubleshooting
- Production workflow optimization
- Inventory management and operational training
- Customer relationship management
- Fluent in Japanese
Languages
Japanese
Professional
Korean
Limited
Accomplishments
- Achieved 100% RTG for Ammolite DREX schedule in August 2025, after not achieving for 6 months
- Received BRAVO for raising concerns for Ammolite DPM Chassis saving 5 units from MRB QNs, resulting in saving cost for the cell and program.
- While a service manager at Sprouts, decreased the check out time by making a easy chart for employees to look at while checking out.
- Planned employee appreciation weeks 4 times a year resulting in positive energy for employees
References
References available upon request.
Timeline
Electrical manufacturing specialist
Northrop Grumman Mission Systems
01.2024 - Current
Service Manager
Sprouts Farmers Market
05.2022 - 07.2023
Assistant Vitamin Manager
Sprouts Farmers Market
11.2021 - 05.2022
High School Diploma -
Centennial High School
Similar Profiles
Shelby L. LoveShelby L. Love
Technical Project Management at Northrop Grumman Mission SystemsTechnical Project Management at Northrop Grumman Mission Systems
Stephen SauserStephen Sauser
Senior Program Manager at Northrop Grumman Mission SystemsSenior Program Manager at Northrop Grumman Mission Systems
Joseph HoysonJoseph Hoyson
Manufacturing Engineer at Northrop Grumman Mission SystemsManufacturing Engineer at Northrop Grumman Mission Systems
Ryan MarshallRyan Marshall
Sales & Marketing Specialist at Calwood Nutritionals Inc. (QuickFuel)Sales & Marketing Specialist at Calwood Nutritionals Inc. (QuickFuel)
Grace KangGrace Kang
Roberson School of Music at Private Piano InstructorRoberson School of Music at Private Piano Instructor