Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Madison

Blue Springs,MO

Summary

Driven by a commitment to excellence, I leveraged therapeutic communication at Research Hospital to enhance patient outcomes and satisfaction. My proficiency in wound care and empathetic patient interactions led to surpassing sales targets at T-Mobile, showcasing my ability to blend clinical skills with exceptional interpersonal abilities.

Overview

4
4
years of professional experience

Work History

Student Nurse Extern

Research Hospital
01.2024 - Current
  • Assisted in providing direct patient care under the supervision of an RN, including administering medications, wound care, and monitoring vital signs, ensuring high-quality patient outcomes.
  • performed comprehensive patient assessments, recognizing changes in patient conditions and promptly reporting critical findings to the nursing team.
  • maintained accurate documentation in electronic health records, ensuring timely and precise charting of patient care activities.
  • assisted in patient mobilization and daily living activities, ensuring patient comfort, safety, and promoting recovery.
  • demonstrated strong organizational and time-management skills by prioritizing multiple patients' needs and coordinating care efficiently in a fast-paced clinical environment.
  • adapted to the unique challenges of the night shift, ensuring continuous patient care with minimal staff and resources.

Sales Representative

T-Mobile
04.2021 - 01.2024

developed strong interpersonal skills by building rapport and effectively communicating with diverse customers

demonstrated empathy and active listening, understanding customer concerns to provide personalized solutions

exceeded sales targets by consistently achieving ot surpassing monthly and quarterly goals, driving revenue growth and costumer satisfaction

managed high-stress situations calmly while multitasking, ensuring customer satisfaction

worked collaboratively with team members and management, fostering a cooperative environment

Education

Bachelor of Science in Nursing -

Research College of Nursing
Kansas City, MO
05-2025

Associate of Arts -

Metropolitan Community College - Kansas City
Kansas City, MO
05-2023

Skills

  • Wound Care - proficiency in wound cleaning, dressing changes, and infection prevention techniques
  • Working knowledge of medical equipment
  • Experience with IV insertion, maintenance, medication administration, and knowledge of safe medication practices
  • Infection control - knowledge of infection prevention protocols and maintaining a sterile environment
  • Basic Life support - certified in BLS, with hands-on experience in CPR and emergency response
  • Night Shift Management - experience working night shifts, handling fewer resources and maintaining patient safety with limited staffing
  • Therapeutic Communication - utilized therapeutic communication techniques to foster trust, build rapport, and effectively support patients and their families

Timeline

Student Nurse Extern

Research Hospital
01.2024 - Current

Sales Representative

T-Mobile
04.2021 - 01.2024

Bachelor of Science in Nursing -

Research College of Nursing

Associate of Arts -

Metropolitan Community College - Kansas City
Nicole Madison