Nicole Majalca
Albuquerque,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Flooring Sales Associate
The Home Depot
Albuquerque, NM
04.2023 - Current
- Greeted customers and provided product information to assist in their selection process.
- Assisted customers with pricing and ordering of flooring products.
- Maintained accurate records of customer orders, payments, and other related documents.
- Provided advice on design choices, color matching, and installation techniques to customers.
- Ensured that all merchandise was properly displayed according to company guidelines.
- Conducted regular inventory checks to ensure the availability of items in stock.
- Operated cash registers accurately when processing customer purchases.
Digital Personal Shopper
Walmart
Albuquerque, NM
09.2022 - 03.2023
- Maintained a high level of customer service while ensuring customer satisfaction.
- Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
- Provided gift wrapping services for purchased items upon request from customers.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Suggested comparable products to replace out-of-stock items.
- Listened to customer needs to identify and recommend best products and services.
Fulfillment Center Warehouse Associate
Amazon
Albuquerque, NM
06.2022 - 08.2022
- Labeled containers correctly for product identification purposes.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Handled hazardous materials safely following prescribed regulations.
- Packed goods for shipment in accordance with customer instructions.
Cashier
Smith’s
Albuquerque, NM
02.2021 - 07.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cahier/Server
Shark Reef Cafe
Albuquerque, NM
08.2019 - 01.2020
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Rio Grande High School
05.2017
Skills
- Payment Processing
- Order Processing
- Customer Service
- Problem-Solving
- Positive and Professional
- Reliable and Punctual
- POS System Operation
- Verbal/Written Communication
- Cash Register Operation
- Outgoing Personality
- Multi-Tasking Strength
- Teamwork and Collaboration
- Self-Checkout Assistance
- Display Setup
Languages
English
Professional
Spanish
Professional
Timeline
Flooring Sales Associate
The Home Depot
04.2023 - Current
Digital Personal Shopper
Walmart
09.2022 - 03.2023
Fulfillment Center Warehouse Associate
Amazon
06.2022 - 08.2022
Cashier
Smith’s
02.2021 - 07.2022
Cahier/Server
Shark Reef Cafe
08.2019 - 01.2020
High School Diploma -
Rio Grande High School
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