Nicole Maldonado Salazar

Directs teams and fosters a positive work environment.

-Develops and implements business strategies to achieve objectives.

- Manages budgets, forecasts, and financial performance.

-Ensure smooth operational processes and resource allocation.

-Evaluates team performance and implements improvements.

-Acts as a liaison between upper management and staff and communicates with external partners and many others.

-Establishing and managing a system for patient information and gathering necessary documents.

-Organizing, verifying, and confirming the accuracy and completeness of medical records.

-Strictly following HIPAA regulations and maintaining patient confidentiality.

-Scanning and creating digital copies of paperwork and storing records electronically.

-Filing paperwork and reports accurately and efficiently, utilizing electronic systems for data management.

-Collaborating with medical staff, healthcare providers, and other personnel.

-Retrieving medical records from providers, either physically or electronically.

-Screening applicants for eligibility

-Providing program information and secondary nutrition education

-Performing basic health assessments like height, weight, and hemoglobin checks

-Connecting families with vital services such as housing, food banks, and healthcare

-Supporting WIC participants both in-person and over the phone

-Keeping our records and systems accurate and up to date

-Greet and receive the participants as a Receptionist

-Manage inbound call in the call center

-Manage talent and inspire the team to deliver exceptional customer experiences.

-Oversee all store operations to meet or exceed sales goals.

-Control expenses and manage inventory effectively.

-Ensure compliance with safety and security rules and procedures.

-Maintain the store's appearance to meet company standards.