Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Mannausau

Alma,MI

Summary

Dynamic and reliable Childcare Assistant with experience at Jonella Mannausau Daycare, skilled in fostering social skills and creativity through engaging activities. Known for exceptional problem-solving and empathetic communication, I effectively collaborated with educators to enhance children's development while maintaining a safe and nurturing environment. CPR trained and dedicated to promoting well-being. I am a versatile employee, as I have experienced working with people of all ages and cultural backgrounds. I provide excellent, quality care and I am dedicated to meeting the needs of the business I am working for. From newborns, to patients at end of life, I have cared for many people and I look forward to helping many more!

Overview

11
11
years of professional experience

Work History

Childcare Assistant

Jonella Mannausau Daycare
07.2021 - Current
  • Assisted in supervising children during activities and playtime, ensuring a safe environment.
  • Supported daily routines, helping with meal preparation and clean-up tasks.
  • Engaged children in educational games, fostering development of social skills and creativity.
  • Maintained cleanliness and organization of play areas to promote a healthy atmosphere.
  • Collaborated with lead educators to implement lesson plans tailored to children's interests.
  • Observed children's behavior and reported concerns to senior staff for appropriate action.
  • Communicated effectively with parents regarding children's progress and daily activities.
  • Participated in training sessions to enhance knowledge of child development principles and safety protocols.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.

Cocktail Server

Soaring Eagle Casino & Resort
01.2021 - 07.2021
  • Provided exceptional customer service, ensuring timely and accurate delivery of beverage orders.
  • Resolved customer concerns promptly, fostering a positive atmosphere for guests.
  • Implemented feedback from patrons to improve service quality and overall satisfaction.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.

Server

Soaring Eagle Casino & Resort
03.2015 - 01.2021
  • Delivered exceptional customer service to enhance dining experiences and foster repeat business.
  • Managed multiple tables efficiently while maintaining high standards of food and beverage quality.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Assisted in training new servers on menu knowledge and service protocols to improve team effectiveness.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.
  • Monitored dining area cleanliness to uphold health standards and create a welcoming atmosphere for guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Certified Nursing Assistant

McLaren Bay Region Hospital
03.2014 - 03.2015
  • Monitored patient vital signs and reported changes to nursing staff for timely interventions.
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Documented patient care accurately in electronic health records to ensure compliance with protocols.
  • Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
  • Trained new Certified Nursing Assistants on best practices for patient assistance and safety procedures.
  • Implemented infection control measures, maintaining a safe environment for patients and staff.
  • Provided compassionate support to patients and families, fostering trust and communication.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.

Education

No Degree - Medical Billing/Business Administration

Dorsey Business School
Saginaw, MI
06-2013

Alma High School
Alma, MI
06-2008

Skills

  • Problem-solving
  • Friendly
  • Cheerful and energetic
  • Active listener
  • Patience and empathy
  • Reliable and punctual
  • CPR training
  • Emotionally supportive
  • Approachable
  • Conflict resolution
  • Time management
  • Music and movement
  • Activity planning
  • Behavior management
  • Positive reinforcement
  • Cultural sensitivity
  • Social skills development
  • Schedule creation and maintenance
  • Interpersonal and written communication
  • Skilled in working with special needs children
  • Accurate record keeping
  • Attention to detail
  • Multitasking and organization
  • Empathy and patience
  • Flexibility and adaptability
  • Team collaboration
  • Crisis intervention
  • Record keeping
  • Schedule coordination

Timeline

Childcare Assistant

Jonella Mannausau Daycare
07.2021 - Current

Cocktail Server

Soaring Eagle Casino & Resort
01.2021 - 07.2021

Server

Soaring Eagle Casino & Resort
03.2015 - 01.2021

Certified Nursing Assistant

McLaren Bay Region Hospital
03.2014 - 03.2015

No Degree - Medical Billing/Business Administration

Dorsey Business School

Alma High School

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