Nicole Mansberger
Medford,New York
Summary
Punctual [Job Title] promptly delivers products or packages to customers. Friendly individual communicates effectively with customers and secures merchandise in delivery vehicle to prevent damage.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Language
Work History
Delivery Driver
Doordash
Medford, New York
10.2022 - Current
- Protected customer packages from damage with safe handling and proper load balancing
- Avoided delivery errors by closely following scanning, tracking, and documentation procedures
- Boosted customer service by helping with delivery, payment, and stock questions
- Coordinated suitable routes to meet schedule demands
- Inspected vehicle pre- and post-trip to identify maintenance and repair needs
- Adhered to delivery instructions to properly collect and deliver products
- Delivered highest level of service to satisfy and retain customers
- Met deadlines while working autonomously in fast-paced environment
- Drove safely in adherence with state and federal laws
- Loaded packages safely to minimize damage or reduce injury
- Interacted with members of public politely and professionally
- Cleaned and maintained delivery vehicle to meet professional standards
- Changed tires and installed light bulbs, fuses and spark plugs
- Minimized delivery errors by checking contents against shipping papers
- Developed and maintained positive customer relationships along delivery route
- Planned optimum routes and made adjustments enroute to compensate for accidents
- Organized routes using GPS navigation software and map reading skills
- Followed directions from dispatch to adjust delivery plans
- Reported delays, accidents and traffic situations to dispatch
- Handled emergency repair issues, changing tires and replacing light bulbs
- Answered customer questions and helped resolve problems with deliveries
- Obeyed local traffic laws and DOT requirements.
Office Assistant
Jericho Cider Mill
Jericho, New York
10.2013 - 08.2017
- Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
- Prepared professional business correspondence, including letters, invoices, and basic contract language
- Kept office file system highly organized and quickly retrieved needed records
- Ordered office supplies to prevent items being fully depleted
- Shredded older files and confidential information to reduce security risks
- Fielded incoming calls and took detailed messages
- Communicated openly with all levels of staff for maximum transparency and approachability
- Prioritized tasks independently to best support office needs
- Delivered messages and ran errands for office staff
- Tracked inventory orders and usage to maintain accurate records
- Created and maintained databases for organizing and managing information
- Prevented technical problems by maintaining equipment and troubleshooting issues
- Greeted visitors at reception, answering questions and providing direction.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
Companion Caregiver
Pamper our parents Inc
Levittown, New York
07.2013 - 10.2013
- Assisted patients by providing dignified personal care
- Transported patients to and from medical appointments to promote attendance
- Recorded completed activities to support medical administration
- Performed basic housekeeping tasks for safe living environment
- Supported patients to continue participating in daily living activities
- Delivered empathetic, compassionate and person-centered care to all patients
- Bathed, dressed and groomed clients to help service users maintain good hygiene practices
- Communicated clearly with residents, family members and other caregivers
- Carried out laundry and shopping tasks for service users
- Prepared meals to meet client nutritional needs
- Empowered residents to complete tasks within individual capacity
- Established positive routines to support mental wellbeing
- Offered care and companionship to homebound clients with mental or physical limitations
- Helped patients move safely in and out of beds and wheelchairs
- Handled basic housekeeping needs for clients with limited mental or physical capacity.
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
- Transported clients to medical appointments, errands, and social engagements.
- Observed changes in client behavior or physical condition and reported to supervisor or family members.
- Accompanied clients on walks outdoors for exercise and fresh air.
- Gave medication reminders according to prescribed instructions.
- Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
- Monitored vital signs such as blood pressure and temperature when needed.
Dog Grooming Assistant
Tia's Bark Central Dog Grooming
Hicksville, New York
05.2005 - 06.2013
- Groomed animals regularly, including washing, brushing and trimming coats
- Maintained comfortable, clean and sanitized animal quarters
- Handled wide-ranging upkeep work for animal care facility, including space disinfection, laundry and supply restocking
- Helped office personnel with errands, paperwork and data entry
- Performed manual labor tasks to detailed instructions from supervisors
- Delivered fast and friendly service to handle questions and service complaints
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Greeted customers and their pets upon arrival to the grooming facility.
- Assisted in bathing, brushing, and drying of dogs.
- Cleaned and sanitized all equipment used for dog grooming.
- Maintained records of services performed on each pet.
- Provided customer service assistance with scheduling appointments and payment transactions.
- Monitored animals during grooming processes to ensure safety and comfort levels.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
- Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
Education
Diploma -
Hauppauge Highschool
06.2013
Skills
- Cargo Handling
- Equipment Operation
- Order Verification
- Customer Satisfaction
- Route Delivery
- Courteous And Polite Demeanor
- Map Reading And Navigation Skills
- Safe Driving
- Documentation & Recordkeeping
- Excellent Customer Service
- Schedule Coordination
- Route Planning
- Managing Schedules
Languages
English
Timeline
Delivery Driver
Doordash
10.2022 - Current
Office Assistant
Jericho Cider Mill
10.2013 - 08.2017
Companion Caregiver
Pamper our parents Inc
07.2013 - 10.2013
Dog Grooming Assistant
Tia's Bark Central Dog Grooming
05.2005 - 06.2013
Diploma -
Hauppauge Highschool
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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