Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Mantia

Oakdale,PA

Summary

Adaptable and collaborative Project Manager with high-level capabilities to manage multiple simultaneous projects into streamlined efforts. Though a strong focus in IT Project and Software Management for the past 5 years, I am open and eager for all opportunities within the Project Management and Product Management industry.

Overview

8
8
years of professional experience

Work History

Software Engineering Manager

PNC
02.2022 - Current
  • Manage a team of developers responsible for the Agile delivery and onboarding of enterprise API's (Application Programming Interface) and additional Enterprise Data as a Service (EDS) capabilities such as Kafka events and topics
  • Oversee multiple application programming and analysis projects which include development, to increase teamwork and more effectively meet business needs.
  • Collaborate with Business Product Owner(s) to ensure timely delivery of scope per fast-paced release schedule.
  • Serve as an ally with application consumers to facilitate an optimal customer experience and proper use of EDS capabilities.
  • Analyze applications to ensure that all systems are developed and meet business needs.
  • Collaborate with solution and application architects, infrastructure team, and support partners to deliver releases in alignment and architectural and supportability standards.
  • Evaluate ongoing development efforts and provide feedback on potential methods of elevating application's experience and improving final results.
  • Excellent communication skills, both verbal and written.
  • Communicate and provide status updates to executive level management on a weekly basis through program meeting(s) and management status meeting(s).

Project Manager, Levels 1-3

PNC
02.2020 - 02.2022
  • Managed a fast-paced Agile Tier 1 - Critical Project, Enterprise Data as a Service (EDS), from release scope planning phase(s) through final implementation(s) and post-project / release assessment.
  • Held accountable for meeting project objectives within an established project budget of greater than $5M.
  • Forecasted and monitored project financials based on scope and resourcing with a project budget of greater than $5M.
  • Coordinated with cross-functional teams within the Customer Data Management Program to mitigate risk and ensure successful results at the program level.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Scheduled and facilitated meetings between project stakeholders and impacted teams to discuss deliverables / milestones, schedules, conflicts, and project delivery.
  • Provided weekly detailed project status updates to Enterprise Data Management Technology (EDMT) stakeholders and executive management and maintained communication with governing bodies.
  • During my time as a Project Manager within the Customer Data Management Program, I took on an additional effort to manage and track the program's work set regarding PNC's integration with BBVA.
  • Promoted from Project Manager Level 1 to Project Manager Level 3 within a 2 year time-frame.

Project Administrator

TEKsystems
02.2019 - 02.2020
  • Collaborated closely with Customer Data Management project and program managers at PNC to plan, monitor, and execute project and program objectives.
  • Collaborated closely with project and program managers track and resolve risks and issues regarding project scope and financials.
  • Participated in high-level meetings with leadership to develop new strategies focusing on budget and project efficiency.
  • Created and updated weekly Project Status Decks for multiple projects.
  • Created and updated monthly Program Status Decks for the Customer Data Management Program.
  • Created a five-week Program Dashboard for Customer data Management Program.
  • Utilized systems such as Microsoft Office, Microsoft Project SharePoint, VersionOne, Jira, and PeopleSoft.


Administrative Assistant

UPMC
05.2017 - 02.2019
  • Scheduled clinical appointment and surgeries for multiple doctors within the UPMC Urology Department
  • Met with patients face-to-face to schedule and prep for upcoming surgeries.
  • Answered, screened, and routed incoming phone calls and messages to appropriate doctors.
  • Maintained multiple doctors calendars in Outlook.
  • Scheduled office and department meetings for doctors.
  • Performed routine clerical functions.



Nanny

Self-employeed
05.2015 - 02.2017
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Education

Bachelor of Science - Nutrition

Kent State University
Kent, OH
05.2015

Skills

  • Project Lifecycle Management
  • Agile Framework
  • Project Planning
  • Project Coordination
  • Project Leadership
  • Budget Control

Timeline

Software Engineering Manager

PNC
02.2022 - Current

Project Manager, Levels 1-3

PNC
02.2020 - 02.2022

Project Administrator

TEKsystems
02.2019 - 02.2020

Administrative Assistant

UPMC
05.2017 - 02.2019

Nanny

Self-employeed
05.2015 - 02.2017

Bachelor of Science - Nutrition

Kent State University

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Nicole Mantia