Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Manzanera

Baltimore,MD

Summary

Diligent Office Administrator with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Overview

12
12
years of professional experience

Work History

EHSS Administrative Assistant

W. R. Grace & Co.
03.2025 - Current
  • SAP/Aspire transactions Creating PR/PO'S, GRs
  • Digital Display Management
  • Creating PowerPoint slides as directed for existing Watchfire system
  • Compiling the weekly safety permit audit
  • Manage EHSS policies and procedures in DMS for OSHA
  • Weekly EHSS team meeting
  • Ordering uniforms and PPE gear for the site
  • Scribe for team meetings
  • Accounts payable for invoices for the EHSS Department
  • Liaison between the EHSS Manager and vendors, complaints, employees
  • Account Manager functions for Guardhouse/Security onsite
  • Implementing new policies and procedures as needed for EHSS & Security
  • Disciplines for staff of security
  • Supervises a team of Security Guards (11)

HR Administrative Assistant

W. R. Grace & Co.
09.2024 - 03.2025
  • Project Clean Up
  • Organize, audit, and purge HR records on site
  • File Categorize: employment contracts, payroll, benefits, performance reviews, disciplinary actions, medical records, job postings, etc. for active employees, terminated employees, hourly & salary employees
  • File Organization: structure files according to employee specific folders, chronological order, digital tagging
  • File Organization: Union documents - grievances, contract negotiations, investigations, arbitrations
  • New Hire Organization: Develop onboarding process documentation/benefits info/welcome kit
  • Integration of personnel files from non-HR staff member
  • Creation of digital personnel records
  • Overall development of process of the file system for the HR Dept.

Terminal Assistant

Quality Carriers
07.2023 - 09.2024
  • Administrative assistant to Terminal Manager
  • Billing loads
  • Data entry (actualizing)
  • Understanding contracts
  • Conducted driver’s payroll weekly
  • Scanning and imaging
  • Validate trip sheets

Facilities Administrative Assistant

the Lutheran Village at Miller's Grant
09.2021 - 07.2023
  • Update and maintain the various databases with resident and constituent’s information
  • Dispatch maintenance request for senior residents
  • Schedule and oversee 8 technicians dispatch them to needed areas of assistance
  • Partake in composition and production of reports, correspondences, charts, etc. across the organization
  • Operate telephone console, copier, fax, scanner, postage meter and any other office equipment
  • Assist in training new employees
  • Maintain supplies and organization of office materials
  • Provide coverage for other front desk departments when needed
  • Maintain relationships with vendors and contractors. Coordinate when they will be on property, oversees projects.
  • Maintain excel spreadsheets on billing for the facilities department’s expenses.
  • Maintain budget of facilities allotted funds, as well as approve invoices for processing.
  • Work as a liaison for the Director of Facilities
  • Cross trained in different departments to aid if need be
  • 10 weeks out the year oversee interns provide them with the knowledge and experience in their related field.

Fire Alarm Administrator

Fireline Corp
08.2015 - 09.2021
  • Provided general administrative and clerical support including mailing, scanning, and copying Scan and file drawings, delivery receipts, and other documents as required
  • Pulled Data Sheets/Manuals to build submittal booklets and O&M's
  • Expedited flow of work, and initiate follow-up when necessary
  • Prepared and modify documents including correspondence, transmittals, and warranties as required
  • Maintained supplies inventory by checking stock to determine inventory level
  • Built strong working relationships with departmental employees
  • Accurately entered time in Profit Zoom.

Office Service Clerk

Motor Vehicle Administration
09.2013 - 07.2015
  • Utilized data capture technology such as the Kodak i4200 scanner to import Human Resource documents into the Highview Document Management System
  • Maximized the use of Microsoft Office products such as Excel to research employee and/or position information to add information to document to prepare documents for scanning
  • Read and interpreted Human Resources documentation
  • Facilitated and secured access to electronic content of records
  • Identified and classified documentation according to characteristics such as security level, type, and category
  • Maintained a log of scanning activities
  • Exceeds weekly performance goals by 50%
  • Multitasked as a receptionist handling a multi-line telephone system, scanning, copying, disturbing incoming/outgoing mail, faxing while answering all customer inquires

Education

High School Diploma -

Mt. Hebron High School
Ellicott City, MD
06.2007

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Microsoft Word
  • File organization
  • Customer and client relations

Timeline

EHSS Administrative Assistant

W. R. Grace & Co.
03.2025 - Current

HR Administrative Assistant

W. R. Grace & Co.
09.2024 - 03.2025

Terminal Assistant

Quality Carriers
07.2023 - 09.2024

Facilities Administrative Assistant

the Lutheran Village at Miller's Grant
09.2021 - 07.2023

Fire Alarm Administrator

Fireline Corp
08.2015 - 09.2021

Office Service Clerk

Motor Vehicle Administration
09.2013 - 07.2015

High School Diploma -

Mt. Hebron High School

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