Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Marcocci

Neversink,NY

Summary

CORE PROFESSIONAL STRENGTHS: Effective in serving as middle person in streamlining processes, resolving issues and improving communications. Personable and empathetic liaison with approachable demeanor when making calls to parents regarding all student related concerns. Responsible, punctual, productive and professional when working independently.

Overview

21
21
years of professional experience

Work History

High School Senior Typist

Monticello Central School District
09.2019 - Current
  • Run attendance reports daily and assist students with poor attendance to support our students in reaching their goals
  • Sign-in all students who come in late, enter them into SchoolTool, approximately 90 per day
  • Apprentice students to build the adult skills needed while in the internship program
  • Run late arrival student reports weekly, discuss with students on how to get to school on time and what is needed to help them at home
  • Help students who have triggers and make the main office a safe place to come to; family issues, food for home, lost items
  • Support parents who call about attendance, ie; lates, absences, missed classes and try to assist with outreach
  • Assist homeless liaison with our students that are in need; ie, home visits, taking groceries to families and outreach to the community
  • Enter attendance for BOCES students into ST
  • Assist students who are missing from class attendance and class attendance
  • Greet all staff and visitors who come into the school and help them as needed
  • Run student attendance reports daily
  • Run late arrival student reports weekly and write discipline referral
  • Ensure payroll for all high school staff is done correctly
  • Fields all incoming phone calls and transfer to appropriate staff, if necessary
  • Support students who have been sent out of class, 15 students per day being sent out of class
  • Create, edit/proofread suspension letters for all high school students who have been suspended
  • Set up all high school 504 students with correct testing accommodations and keeping track of annual meetings
  • Reassure parents and students that staff is aware of accommodations
  • Confirm attendance for OSS students
  • Train new attendance clerk to perform her job effectively
  • Consult with safety staff to ensure the safety of all students
  • Assist homeless liaison with our students that are in need
  • Support teachers and attendance officer with classes missed attendance and school day attendance
  • Assist answering phones and directing calls to correct personnel
  • Assist making copies for all HS teachers.

Admissions/Switchboard Director

SUNY Sullivan
04.2018 - 09.2019
  • Process new in-person students and help them apply for college
  • Process new internet admission applications and send out acceptance letters daily
  • Help students with dorm set up; ie; taking them shopping, helping with job interviews and setting up transportation
  • Type all inquiry applications into system
  • Schedule open houses and gather materials from directors - prepare activities, lunch and personnel for registration days/open houses
  • Prepare letters/pamphlets to send to schools
  • Attend college days at local schools
  • Answer all incoming calls into the college and transfer to correct department or personnel.

HS Senior Typist

Monticello Central School District
11.2017 - 04.2018
  • Assist students who come into AP office and help them as best as possible; family issues, food for home, lost items
  • Write referrals for students, talk to them and call home about detentions
  • Assist with setting up all high school 504 students with correct testing accommodations and help teachers understand the accommodations and executing accommodations for students
  • Scheduling meetings, appointments and maintaining calendar for assistant principal
  • Screen and resolve incoming phone calls
  • Working closely with safety staff to ensure the safety of all students
  • Create and prepare suspension letters for all high school students who have been suspended to assist Asst
  • Superintendent for suspension hearings
  • Assist with setting up all high school 504 students with correct testing accommodations and keeping track of annual meetings
  • Maintaining records for after-school detentions for students, 50 students or more every day
  • Scheduling conferences between parents, guidance counselors and asst
  • Principal.

Registration Clerk

Monticello Central School District
05.2015 - 11.2017
  • Registering new children into school district
  • Working at front desk answering a multi-line phone, scheduling registrations and processing registrations
  • Registering all CPSE, IEP or 504 students
  • Obtaining all correct information from pediatricians and sending to correct administrators
  • Filing all Medicaid billing for students with special needs
  • Register all UPK students and send all correct paperwork to Project Excel
  • Gather information on our homeless students and make sure the correct information gets to our liaison to ensure they get their needs met as soon as possible
  • Help our Innovation Instigator with many wonderful school events, including; Superintendent Conferences, fifth grade talent show, Panther Parade of Pride etc.

Confidential Court Reporter

Verbatim Court Reporting
04.2003 - 12.2015
  • Recording a verbatim record and providing a transcript of proceedings
  • New York State Parole Hearings
  • Worker Compensation Depositions, Private Depositions
  • Town and Village Jury Trials, County, Town, Village Hearings
  • Tioga and Broome County Industrial Development Agency Hearings
  • New York State DEC Hydrofracking Hearings.

Office Manager

Access Physical Therapy & Wellness
07.2013 - 08.2015
  • Helping physical therapist when necessary
  • Working at front desk answering a multi-line phone, scheduling walk-in clients for appointments, taking prescriptions from doctors
  • Handling co-pays for the day or that have been mailed in
  • Having clients fill out appropriate paperwork for their physical therapy needs
  • Calling Insurance companies to verifying benefits and co-pays
  • Helping patients with exercises
  • Ordering/paying for all supplies and keeping financial records
  • Filling out payroll for therapists.

Veterinary Technician

Owego Veterinary Hospital
11.2012 - 07.2013
  • Helping our veterinarians whenever possible
  • Working at front desk answering a three line phone, scheduling appointments, answering necessary questions, taking prescription orders
  • Handling scheduled clients as they walk in, having new clients fill out appropriate paperwork
  • Handle billing as all clients leave; scheduled, emergency and surgery
  • Sending out monthly statements and calling on over-due bills
  • Filling prescription and food orders
  • Helping Veterinarians with surgeries; shaving appropriate areas to be operated on, handing them the correct instruments etc.
  • Holding and walking animals before and after surgery.

Education

High School Diploma -

Tioga Central High School
Tioga Center
06.1996

Skills

  • SchoolTool, SafeSchools, SchoolDude, Incident IQ, AESOP, WinCap, Jenzabar EX, Microsoft Word, Microsoft Excel, ViewSonic Switchboard, Centricity, Meditech

References

Jeanne Cyrek, Monticello CSD Registrar, Pine Bush, NY, (917) 607-1307


Myke Rojas, Monticello District Attendance Office, Forestburgh, NY, (917) 799-4807 


Kurt Buddenhagen, Sullivan West CSD Director of Athletics, Jeffersonville, NY, (845) 798-2492

Timeline

High School Senior Typist

Monticello Central School District
09.2019 - Current

Admissions/Switchboard Director

SUNY Sullivan
04.2018 - 09.2019

HS Senior Typist

Monticello Central School District
11.2017 - 04.2018

Registration Clerk

Monticello Central School District
05.2015 - 11.2017

Office Manager

Access Physical Therapy & Wellness
07.2013 - 08.2015

Veterinary Technician

Owego Veterinary Hospital
11.2012 - 07.2013

Confidential Court Reporter

Verbatim Court Reporting
04.2003 - 12.2015

High School Diploma -

Tioga Central High School

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Nicole Marcocci