NICOLE MARGANELLI
Boca Raton
Summary
Human Resources professional with the main goal of creating an employee-oriented, high-performance culture emphasizing diversity, goal attainment, and superior workforce optimization. My work ethic is results-driven, with a strategic mindset to drive and implement new ideas and processes that create better business practices, and growth for the employees and organization.
Overview
21
21
years of professional experience
Work History
CORPERATE HR MANAGER
SCHUMACHER AUTOMOTIVE GROUP
12.2023 - Current
- Company Overview: Automotive dealership with 3 locations in Palm Beach County with a focus on automotive sales
- Reduced Workers' Compensation Claims: Implemented safety training programs and proactive risk management strategies, resulting in a 40% reduction in workers' compensation claims over a two year period
- Developed Comprehensive Safety Protocols: Introduced and enforced workplace safety policies, leading to a significant decrease in on-site accidents and incidents
- Employee Wellness Programs: Launched health and wellness initiatives to promote workplace ergonomics, reducing employee injuries and boosting overall morale
- Streamlined Claims Process: Collaborated with legal and insurance teams to expedite workers' compensation claims, reducing processing time by 20%
- Compliance with Labor Laws: Ensured compliance with OSHA standards and labor regulations, passing annual safety audits with zero violations
- Assist with developing and implementing HR policies and procedures, ensuring alignment with company objectives and compliance with legal regulations
- Oversee the full employee lifecycle, including recruitment, onboarding, training, performance management, and offboarding
- Manage employee relations, handling conflicts, and facilitating effective communication between management and staff
- Conduct Onboarding Training classes with all new hires covering HR related topics
- Handle all FMLA and Workers Compensation claims
- Coordinate and administer employee benefits programs, including health insurance, retirement plans, and leave policies
- Drive employee engagement initiatives to enhance employee morale, motivation, and retention
- Developed and implemented competitive compensation and benefits strategies to attract and retain top talent
- Conducted market research and salary benchmarking to ensure equitable and competitive pay structures
- Managed employee benefits programs, including health insurance, retirement plans, and wellness initiatives
- Maintain accurate HR records, including personnel files, HRIS data, and other documentation
- Automotive dealership with 3 locations in Palm Beach County with a focus on automotive sales
HR DIRECTOR
ARMCHEM INTERNATIONAL PARENT TO SUBSIDIARIES BRAHMS GROUP / OES GLOBAL INC / HANDI-CLEAN PRODUCTS
11.2015 - Current
- Company Overview: This family of companies is focused on Industrial chemicals, facility maintenance, and safety distribution headquartered in Fort Lauderdale, FL
- Built an HR Department from the ground up creating it into a successful and recognized department within multiple companies umbrellaed under the parent company Armchem International
- Initiated key strategic HR decisions and plans by evaluating management and employee needs to build an alliance with all management and departments within all subsidiaries
- Updated and manage companywide Policies and Procedures Manual to ensure compliance and accuracy with State and Federal laws in multiple states, maintains updates in state and federal laws as they apply
- Developed a recruiting department for the company with the main goal to retain top talent in all departments and expand the sales force while growing in new territories with the goal to increase sales revenue and growth
- Kept vacancies at a minimum by maintaining an active pipeline of candidates to keep open positions filled without business interruption and to manage high-volume recruiting needs
- Actively work with management on managing annual performance appraisals and guiding them on performance metrics with their employees to promote qualified employees, coach on reaching department goals, address performance issues to contribute to the overall success of the company
- Developed and launched Steps-to-Success training program for the outside sales team in all Statewide territories and multiple companies under the parent company Armchem International to implement consistency with the delivery by the Outside Managers with new hires on product knowledge training and core competencies for the position
- Created a companywide LMS through online software to promote continuous training through modules and courses, track and benchmark learning with managers and employees
- This family of companies is focused on Industrial chemicals, facility maintenance, and safety distribution headquartered in Fort Lauderdale, FL
- Provided leadership expertise for the following Human Resource functions: employee relations, compensation, talent acquisition, hiring and placement, employee engagement practices, training, leadership development and coaching, organizational change, and communications across the organization
- Responsible for managing full-cycle recruiting and onboarding for all positions in multiple States
- Responsible for standardizing, creating and negotiating compensation structure and salaries
- Ensured compliance with the Company's legal obligations as to the FMLA, ADA, HIPPA EEO/Affirmative Action, Workers' Compensation, Unemployment, and other employment laws
- Addressed employee/management concerns, conducted investigations, and facilitated problem resolution
- Assist management with the delivery of employee performance issues, violations, and progressive disciplinary actions; consult and mentor employees one-on-one on policy violations and performance issues and create action plans for improvement and success; follow standard policies and procedures to ensure compliance with employment laws
- Oversaw company benefits and open enrollment process
HR SENIOR GENERALIST
CLEARVIEW PLUMBING & HEATING
10.2012 - 11.2015
- Company Overview: Clearview Plumbing & Heating is an HVAC and plumbing residential servicing company headquartered in Calgary, Canada
- Kept vacancies at a minimum by maintaining a pipeline of candidates to keep open positions filled without business interruption
- Introduced and implemented the company to ATS technology to better track applicants and process between the recruiter and hiring manager
- Created and implemented a new performance appraisal & tracking process which saved time and costs from the previous system; trained managers in each department on how to deliver and score metrics
- Created job descriptions to bring clarity to job functions which enhanced the performance appraisal process
- Recruited for all positions within the company including C-Level and entry-level positions
- Advised management on proper procedures and addressing company violations with employees
- Clearview Plumbing & Heating is an HVAC and plumbing residential servicing company headquartered in Calgary, Canada
- Managed full-cycle recruiting and onboarding for the company in multiple provinces across Canada
- Networked through industry contacts, association memberships, schools, trade groups, and employees to build
- Utilized the various Internet platforms for purposes of recruitment
- Maintaining physical and digital files for employees and their documents, benefits and attendance records
- Completed other HR duties for the company to include updating and creating new policies, researching and implementing HR Management systems for the use of employee tracking, exit interviews, and updating employee manuals
PARTNER/CO-FOUNDER
FLORIDA HOUSING PROGRAM
10.2010 - 01.2012
- Company Overview: Florida Housing Program is a loan refinancing and restructuring company located in West Palm Beach, FL
- Maintained a high level of accuracy of the financials of the company to reduce costs and minimize the overhead of the company primarily through analyzing the company account payables receipts
- Increased company revenue by reconciling company costs, collecting on delinquent accounts, and notifying clients of insufficient payments
- Selected and onboarded qualified sales and administrative staff with little turnover rate
- Florida Housing Program is a loan refinancing and restructuring company located in West Palm Beach, FL
- Manage all back-office work and support for the company
- Created and developed all company contracts, agreements, internal and external documents
- Maintained accounts receivables and payables for the company
- Obtained revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments
- Prepared financial reports by collecting, analyzing, and summarizing account information and trends
- Analyzed monthly banking statements and company account transactions to address any discrepancies and reconciliations
- Utilized ADP HRIS software to manage payroll, commissions, employee data, and time and attendance
HUMAN RESOURCE GENERALIST
FANEUIL INC.
10.2008 - 08.2010
- Company Overview: Faneuil provided employment and hiring services to Toll Booths for the Florida Department of Transportation assigned in Palm Beach County, FL
- Managed the company's full cycle recruiting efforts in this regional office to fill open positions within the territory
- Successfully maintained a positive working relationship balance between supervisors and employees through conflict resolution
- Managed time and attendance for all assigned locations and managed violations in the company's strict time and attendance policy within assigned territory
- Managed performance evaluations with managers and employees
- Handled and evaluated and resolved performance-related issues with managers and employees
- Managed onboard training program and facilitated a classroom training of 20 new hires per orientation class to introduce them to the company and educate them on company policies and procedures
- Faneuil provided employment and hiring services to Toll Booths for the Florida Department of Transportation assigned in Palm Beach County, FL
HUMAN RESOURCE ANALYST
ROYAL CARIBBEAN INTERNATIONAL
08.2004 - 09.2008
- Company Overview: Royal Caribbean Int
- Is a transportation ocean liner cruise company that transports passengers globally around the world, port headquarters is located in Miami, FL
- Responsible for the contribution of talent acquisition specifically for HR Managers and Training and Development Managers including the responsibilities of phone interviews, delivering and evaluating cognitive and behavioral tests, and selecting international candidates for onsite presentations to effectively hire the top candidates to manage recruiting costs during the process and turnover rate for this shipboard department across the fleet
- Responsible for the creation and development of a New Hire Orientation/Onboarding Program for Shipboard HR and T&D Managers, process consisted of a 3-day orientation that allowed them to meet and greet with each department head with a focus on relationship building and instilling a connection between shipboard and corporate cultures
- Responsible for organizing and engaging in 'Anchored in Excellence' an annual fleetwide program with the Senior Executive Staff in rolling out the company's shipboard promotion program while at the same time addressing crew complaints and concerns
- This program was designed for corporate to better connect with the shipboard crew and enhance the company culture
- Royal Caribbean Int
- Is a transportation ocean liner cruise company that transports passengers globally around the world, port headquarters is located in Miami, FL
- Provided support for Shipboard Employee Relations that included a diversified staff of over 52 Countries
- Conducted job/task analysis to create job descriptions and salary analysis to be based on global wage trends for shipboard employees
- Analyzed turnover and retention trends across all shipboard departments for purposes of strategizing and marketing
- Reviewed shipboard employee termination cases and appeals to decide if eligible for rehiring or wrongfully terminated based on the captain's decision for that ship
- Conducted shipboard focus groups and implemented and trained various HR topics and procedures for a culturally diversified crew
Education
MASTER OF SCIENCE DEGREE - Industrial/Organizational Psychology
Carlos Albizu University
BACHELOR OF ARTS DEGREE - Psychology
Curry College
Milton, MASkills
- HR analytics
- Diversity and inclusion
- Employee relations
- Exit interviews
- Recruitment and selection
- Organizational development
- Talent acquisition
- Benefits administration
- Compensation strategy
- Onboarding and orientation
- Succession planning
- Labor law compliance
- Employee engagement
- Leadership coaching
- HR policy development
- Recruitment and hiring
- New employee orientation
- Employee handbook development
- Recruitment strategies
Timeline
CORPERATE HR MANAGER
SCHUMACHER AUTOMOTIVE GROUP
12.2023 - Current
HR DIRECTOR
ARMCHEM INTERNATIONAL PARENT TO SUBSIDIARIES BRAHMS GROUP / OES GLOBAL INC / HANDI-CLEAN PRODUCTS
11.2015 - Current
HR SENIOR GENERALIST
CLEARVIEW PLUMBING & HEATING
10.2012 - 11.2015
PARTNER/CO-FOUNDER
FLORIDA HOUSING PROGRAM
10.2010 - 01.2012
HUMAN RESOURCE GENERALIST
FANEUIL INC.
10.2008 - 08.2010
HUMAN RESOURCE ANALYST
ROYAL CARIBBEAN INTERNATIONAL
08.2004 - 09.2008
BACHELOR OF ARTS DEGREE - Psychology
Curry College
MASTER OF SCIENCE DEGREE - Industrial/Organizational Psychology
Carlos Albizu University
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