Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Marquinez

Houston,TX

Summary

Dynamic paraprofessional with a proven track record at CFISD, excelling in behavior management and effective communication. Enhanced student support through tailored educational strategies and collaboration with multidisciplinary teams. Committed to fostering a positive learning environment and promoting student success, particularly for those with special needs.

Overview

4
4
years of professional experience

Work History

Paraprofessional

CFISD
08.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
  • Supported bilingual students by providing language assistance, promoting language proficiency.
  • Adapted teaching materials for special education students, meeting diverse learning needs.

Program Leader

Club Rewind
01.2024 - 02.2025
  • Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
  • Implemented well-received activities and events.
  • .Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
  • Improved program efficiency by streamlining processes and implementing best practices.

Restaurant Hostess

Union Kitchen
08.2022 - 11.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Sales Associate, Customer Service

Best Buy
10.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Cypress Falls HS
Cypress, TX
08-2022

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Special education support
  • Small group and individual assistance
  • Teacher support

Languages

English

Timeline

Paraprofessional

CFISD
08.2024 - Current

Program Leader

Club Rewind
01.2024 - 02.2025

Restaurant Hostess

Union Kitchen
08.2022 - 11.2022

Sales Associate, Customer Service

Best Buy
10.2021 - 02.2022

High School Diploma -

Cypress Falls HS

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