Nicole Marshall

• Provided one-on-one individualized treatments for patients to reach the maximum level of independence in their independent/assisted living community.
• Assisted clients with daily living activities and therapeutic exercises through patient-specific treatment plans.
• Educated clients and families about care techniques and safety practices.
• Performed scheduling for Occupational Therapy staff for appropriate patient care.

• Encouraged clients to work towards independence through self-care skills training.
• Implemented strategies aimed at helping clients reach maximum functional levels.
• Recommended modifications in lifestyle habits or environmental factors which would promote health and wellness.
• Assisted clients with activities of daily living, such as dressing, grooming, bathing, toileting, and eating.
• Monitored patients' safety during treatments and provided appropriate interventions when necessary.
• Collaborated with other medical professionals regarding patient care plans and progress.

Collaborates with Managed Care Organizations to support persons aging in place receiving home and community based services. Perform telephonic assessments to identify participants' needs including consideration of health history, functional abilities, environmental safety, and social support and provides recommendations to MCOs for type and hours of supportive services required.

• Conduct objective assessments for program participants to determine appropriate level of supports and services required.
• Obtain a thorough and accurate participant history to the inform the comprehensive assessment.
• Complete reassessments in a timely manner annually or more frequently as needed in accordance with applicable program requirements and participant needs.
• Communicate with program participants and MCO representatives to make recommendations regarding participant needs.
• Educate program participants and MCO representatives on options for home modifications, DME, assistive technology, or other adaptive equipment.
• Assist clinical team with recommendations for equipment and services as needed.
• Collaborate with Decision Support team to report observations and outcomes.
• Document all client encounters per documentation standards.

• Provided education and instruction to patients and families.
• Promoted independence in activities of daily living by suggesting adaptions to activities.
• Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
• Partnered with rehabilitation team to develop programming addressing capabilities of each patient.
• Provided education on home exercise programs to be performed upon discharge and education on benefits of Home Health services upon discharge to maintain current level of independence.

• Provided education and instruction to patients and families.
• Promoted independence in activities of daily living by suggesting adaptions to activities.
• Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
• Treated assigned patients in activities of daily living in supportive and established home exercise programs for discharge.
• Provided patient and family education on home recommendations and continued care with home health services.

• Treating patients following plan of care under supervision of OTR.
  
• Instruct patients and families on skills, techniques and exercises for at home rehabilitation.
  
• Promote independence and ensure safety with activities of daily living to patient specific needs and capabilities.
  
• Cover a large coverage area from Conroe to Kingwood to Clearlake currently.
  

• Treated patients using established treatment plan under supervision of occupational therapists.
• Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
• Promoted independence in activities of daily living by suggesting adaptions to activities.
• Provided education and instruction to patients and families.

• Managed program operations and provided strategic leadership for all workers.
• Oversaw daily operations of Rehab Department program functions.
• Performed department scheduling of patient and employees.
• Maintained my own caseload.
• Coordinated with facility for all patient care meetings and care plan development.

• Oversaw achievement of productivity goals through employee education on company processes.
• Managed program operations, providing strategic leadership to all staff members.
• Supervised daily operations of Rehabilitation Department, ensuring efficient program functionality.
• Handled staffing needs, scheduling, facility and patient meeting attendance, and payroll management.
• Led weekly Medicare meetings with physicians and facility staff, enhancing collaboration.
• Executed marketing initiatives targeting local physicians to boost revenue and maintain patient admissions.
• Formulated and implemented strategies to protect and grow annual company revenue.
• Analyzed customer insights data to refine engagement strategies for improved outcomes.
• Developed relationships with clients to foster loyalty and repeat business.