Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nicole Mason

Austin

Overview

7
7
years of professional experience

Work History

Digital Marketing, Branding, & Events Coordinator

MAEVA Aesthetics
09.2024 - Current
  • Manage all aspects of MAEVA’s Instagram presence, including content creation, editing reels and graphics, writing captions, scheduling posts, and engaging with followers to grow community and brand visibility.
  • Plan and execute weekly email marketing campaigns to increase bookings and drive sales, ensuring content aligns with brand strategy.
  • Design print and digital marketing materials to elevate brand presence and create a cohesive client experience across touchpoints.
  • Develop and refine visual and messaging strategies across social, email, and in-person experiences to support overall branding goals.
  • Coordinate brand events and activations from concept to execution — tracking budgets and expenses, sourcing vendors, ordering supplies, creating signage and event-specific marketing materials, and overseeing setup and teardown.
  • Lead planning and production of branded content shoots, including concept development, coordinating teams (photographer, stylists, HMUA), managing prop and wardrobe sourcing, and tracking inventory and expenses.

Client Experience & Operations Associate

MAEVA Aesthetics
01.2024 - 08.2024
  • Managed all aspects of client communication — including a high volume of calls, texts, emails, and in-person interactions — with a balance of professionalism, efficiency, and care.
  • Handled appointment scheduling, client check-ins and check-outs, and day-to-day inquiries, ensuring a seamless and personalized experience for every guest.
  • Fostered a warm, welcoming environment by greeting clients, offering refreshments, and guiding them through their visit with attention to detail.
  • Resolved client concerns with empathy and discretion, helping maintain a high standard of service under pressure.
  • Provided wide-ranging operational and administrative support as the first hire — assisting the founder with tasks such as coordinating relocation logistics, ordering supplies & inventory, data entry, onboarding new team members, and tackling day-to-day needs as they arose.

Administrative Assistant

Amcap Mortgage Ltd
04.2018 - 11.2022
  • Provided comprehensive administrative support to the Division President and processing team, with a focus on loan setup, documentation tracking, and compliance.
  • Communicated regularly with clients, lenders, and vendors to ensure timely processing and resolution of documentation or scheduling needs.
  • Handled recurring operational tasks including monthly bill payments, office budgeting, and submission of expense reports on behalf of leadership.
  • Maintained accurate data entry across multiple systems and ensured files met regulatory and internal compliance standards.
  • Managed office supply inventory and vendor relations to support a well-functioning, professional environment.
  • Played a key role in coordinating networking luncheons with industry partners — sourcing catering, managing logistics, and preparing branded materials to support business development.
  • Adapted to shifting needs over time, taking on additional responsibilities and helping streamline administrative processes as the company grew

Education

Digital Marketing Science Certificate - Applied Business Science

UT McCombs – Executive Education
Austin, TX
04-2025

Public Relations, College of Media & Communication

Texas Tech University
Lubbock, TX

Skills

  • Social Media Management
  • Content Creation, Video Editing, Graphic Design
  • Email Marketing
  • Event Planning & Execution
  • Brand Strategy & Messaging
  • Creative Direction & Moodboarding
  • Market Research & Trend Analysis
  • Project Management
  • Client Relations
  • Technical Proficiency
  • Adaptability & Problem-Solving

Interests

Pop culture, music, basketball, beauty, fashion, art and design, film, food and dining

Timeline

Digital Marketing, Branding, & Events Coordinator

MAEVA Aesthetics
09.2024 - Current

Client Experience & Operations Associate

MAEVA Aesthetics
01.2024 - 08.2024

Administrative Assistant

Amcap Mortgage Ltd
04.2018 - 11.2022

Digital Marketing Science Certificate - Applied Business Science

UT McCombs – Executive Education

Public Relations, College of Media & Communication

Texas Tech University

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