Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Mastropietro

Vero Beach,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Office Administrative Assistant

Castaway Pool & Spa
Sebastian, FL
12.2023 - Current
  • Processed financial documents, contracts, expense reports and invoices.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Elite Pet Care Specialist

Southpaw Massage and Wellness
Vero Beach, FL
06.2018 - 12.2023
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Created schedules for feeding times, exercise periods and cleaning routines for all animals under supervision.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Maintained clean and orderly play yards, kennels and cages.
  • Provided administrative support for all departments in the organization as necessary.
  • Interpreted and explained work procedures and policies to brief staff.
  • Guided team members to minimize delays and maintain high-quality daily production.

Server

Ruby Tuesday
Vero Beach, FL
12.2020 - 01.2023
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Trade Certificate - Cosmetology

The Salon Professional Academy
Melbourne, FL
06-2021

High School Diploma -

Sebastian River High School
Sebastian, FL
05-2020

Skills

  • Billing and Invoicing
  • Telephone Reception
  • POS Operation
  • Positive and Professional
  • Food Running
  • Food Delivery
  • Table Bussing
  • Exceptional Customer Service

Timeline

Office Administrative Assistant

Castaway Pool & Spa
12.2023 - Current

Server

Ruby Tuesday
12.2020 - 01.2023

Elite Pet Care Specialist

Southpaw Massage and Wellness
06.2018 - 12.2023

Trade Certificate - Cosmetology

The Salon Professional Academy

High School Diploma -

Sebastian River High School

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Nicole Mastropietro