Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicole Matusik

Flushing

Summary

Dynamic and state-licensed cosmetologist with a proven track record.

Driven by passion for beauty and client satisfaction, looking to transition into new field. Developed strong communication and customer service skills in fast-paced salon environment. Excels in building client relationships and providing personalized service, aiming to leverage these strengths in new career path.

Work History

Hairstylist/Owner

Self Employed Web
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.

Hairstylist

Summerset Salon & Day Spa
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Organized and participated in local beauty events, enhancing salon's community presence.

Hairstylist

Cyril Salon & Spa
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.

Education

None - Small Business Management

Baker College
Flint, MI

Course Completed - Cosmetology

Hairforce Academy School of Cosmetology
Flint, MI
03.1993

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Schedule management
  • Relationship building and management
  • Advanced communication skills
  • State licensed cosmetologist
  • Highly motivated self-starter
  • Outstanding client retention
  • Outstanding customer service

Affiliations

Warm Hearts Fund- 501(c)(3)

Trustee/Board Member

Timeline

Hairstylist/Owner

Self Employed Web

Hairstylist

Summerset Salon & Day Spa

Hairstylist

Cyril Salon & Spa

None - Small Business Management

Baker College

Course Completed - Cosmetology

Hairforce Academy School of Cosmetology
Nicole Matusik