Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
NICOLE MATZ

NICOLE MATZ

Scottsdale,AZ

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

15
15
years of professional experience

Work History

Sr. Productivity Placement Specialist

Efficiently
Remote
09.2021 - Current
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed complete business plans and operational strategies for new and existing business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Provided personalized business consulting and overhauled services to strengthen client success.
  • Managed 40 - 60 calls per day to address customer inquiries, follow ups, interviews, on-boarding's, and any other concerns.

Senior Business Consultant

TriNet
Irvine, CA
11.2018 - 06.2021
  • Efficiently organized and oversaw business portfolio bringing in 110% of revenue objectives throughout years
  • Pursued new prospects, selling TriNet's comprehensive solutions including premium benefits, payroll, and HR services
  • Generate new business through effective prospecting, telemarketing, territory planning, and relationship building
  • Establishing diverse group of ecosystem partners to provide referrals and business development opportunities
  • Establishing trusted advisor relationship to determine prospect's needs, sell value, create engagement, alignment, desire, and acceptance of TriNet's solutions
  • Managing multiple opportunities through sequential stages of sales process: initial prospect meeting, request for proposal data gathering, benefits comparison, technology demonstration, and proposal presentation
  • Maintained relevance and fluency on company offerings and industry trends
  • Informed customers of promotions to increase sales productivity and volume
  • Achieved 30% of goal through suggestive selling and upselling
  • Delivered superior service and cross-selling to portfolio of 60 accounts earning around $150k annually
  • Achieved President's Club and exceeded company-defined sales quotas for 2.5 years.

AV Account Manager

Phoenix Audio Technologies
Irvine, CA
08.2016 - 10.2018
  • Built Technology Partnership department, educating AV Integrators about product and driving sales
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons
  • Traveled to meet clients and led training for their teams
  • Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs
  • Effective negotiation of product and material pricing, freight, and delivery rates, and payment terms
  • Contributed to annual revenue goals by selling new services and developing new accounts
  • Expanded sales by 23% by facilitating client satisfaction and renewing customer relations
  • Liaised between account holders and various departments
  • Oversaw new business development and customer servicing.

Strategic Brand Executive

Adzedia
Irvine, CA
03.2014 - 07.2016
  • Created unique marketing campaigns for key accounts generating leads for sales team
  • Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans
  • Planned marketing initiatives and leveraged referral networks to promote business development
  • Determined optimal variation of, and resource allocation to media outlets by analyzing consumer data to meet company's advertising goals
  • Worked with budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing organic revenue by 200% over 6 months
  • Identify appropriate marketing channels and target customers for campaigns
  • Coordinate with social media, public relations, and other teams to execute product introductions
  • Increased sales, brand awareness, and enhanced business development by building and maintaining relationships with 45 key accounts
  • Directed full-cycle sales and marketing strategies
  • Used market analysis and metric tools to increase sales by 18%.

Sales Managing Consultant

Independent Consulting
Irvine, CA
01.2011 - 02.2014
  • Interacted with clients to define and understand scope of their long-term goals and strategies
  • Administered consulting services comprising information on market opportunities
  • Evaluated and developed business plans, marketing plans, pricing strategy, and guidance on cost structure management
  • Articulated product and service presentations to C-Level executives and/or corporate decision- makers
  • Devised, structured, and presented tailored solutions on prospect-by-prospect basis
  • Developed plan to grow sales and margin within assigned client base for all product lines
  • Focused networking, fostering and optimizing productive relationships with key holders
  • Recruited, interviewed, and hired employees offering wealth of skill and talent to team
  • Initiated success of client's organization by improving performance, hiring practices, and management systems
  • Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs, and management systems
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
  • Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services
  • Authored detailed work plans to meet business priorities and deadlines
  • Took detailed notes and kept records of program and performance progress, education initiatives, and leadership
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities
  • Increased account base by 200% over six months by leveraging networking and referrals.

Principal

Advanced Merchant Capital
Scottsdale, AZ
05.2008 - 03.2012
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities
  • Maintained motivated and well-paid sales team by calculating commission payments on time
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
  • Provided outstanding coaching to employees to boost productivity
  • Consulted with customers to assess needs and propose optimal solutions
  • Built and deployed operational procedures, training programs, and administrative systems to handle needs
  • Devised processes to boost long-term business success and increase profit levels
  • Employed prompt decision-making and in-depth research to resolve issues
  • Optimized team hiring, training, and performance
  • Trained and motivated employees to perform daily business functions.

Education

Associate of Arts - Business Administration

Maricopa Community Colleges - Scottsdale Community College
05.1999

Selling Through Curiosity Sales Training -

Sandler Sales Training
Orange County, CA
03.2018

Skills

  • Business Development and Planning
  • Business Networking
  • Territory Management
  • POS System Knowledge
  • Consultative Sales Techniques
  • Negotiation
  • MS Office Microsoft Office
  • Organization and Time Management
  • Client Development
  • Management Consulting

Timeline

Sr. Productivity Placement Specialist

Efficiently
09.2021 - Current

Senior Business Consultant

TriNet
11.2018 - 06.2021

AV Account Manager

Phoenix Audio Technologies
08.2016 - 10.2018

Strategic Brand Executive

Adzedia
03.2014 - 07.2016

Sales Managing Consultant

Independent Consulting
01.2011 - 02.2014

Principal

Advanced Merchant Capital
05.2008 - 03.2012

Associate of Arts - Business Administration

Maricopa Community Colleges - Scottsdale Community College

Selling Through Curiosity Sales Training -

Sandler Sales Training
NICOLE MATZ