Nicole Mauss
Dayton
Summary
Dynamic leader with extensive experience in military recruitment, excelling in talent acquisition and management and team leadership. Proven track record in developing effective digital recruiting strategies and fostering strong team collaboration. Skilled in managing applicant tracking systems, optimizing policies, and enhancing employee relations to drive organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Flight Chief
Air Force Reserve Recruiting
08.2023 - Current
- Managed recruitment team and educated and mentored new advisors.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Fostered positive work environment through comprehensive employee relations program.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Liaised between multiple business divisions to improve communications.
Waivers and Accessions Program Manager
Air Force Reserve Recruiting
07.2020 - 07.2023
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on productivity strategies to accomplish challenging goals.
- Addressed and resolved technical and operational concerns by working with team members and directors.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
In-Service/Lead Recruiter
Air Force Reserve Recruiting
12.2017 - 06.2020
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Studied job descriptions and qualifications to determine applicant requirements.
- Coordinated schedules to arrange management interviews with applicants.
- Trained junior recruiters in interviewing, recruiting and onboarding strategies.
- Visited numerous locations and organized events according to strict schedules.
Enlisted Accessions Recruiter
Air Force Reserve Recruiting
08.2014 - 11.2017
- Participated in community events representing U.S. military and recruited interested parties.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.
- Remained current with training and sought new training opportunities to further personal growth.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Enlisted Accessions Recruiter
Air Force Recruiting
08.2009 - 09.2012
- Participated in community events representing U.S. military and recruited interested parties.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Maintained recruits in Delayed Entry Program (DEP), educating on military customs and courtesies and administering PT exercises and tests.
- Remained current with training and sought new training opportunities to further personal growth.
- Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
Education
Bachelor of Arts - General Studies
Fort Hays State University
Hays, KS05-2014
Associate of Arts - Human Resources Training
Community College of The Air Force
Montgomery, AL07-2013
Skills
- Effective contract negotiation
- Digital recruiting strategies
- Multi-team project coordination
- Talent acquisition and management
- Leadership training and development
- Skilled in managing applicant tracking systems
- Recommendations for policy optimization
- Retention strategy development
- Effective conflict resolution
- Building and maintaining client relationships
- Effective interpersonal communication
- Team leadership and management
Accomplishments
- Enlisted over 400 members into the Air Force and Air Force Reserve
- Consistently over-produced on annual recruitment goals
- Supervised highly effective team of 8 staff members
- Managed retention for a Wing with over 2500 members
Certification
AF COOL Management Certification
IMPACT Selling system Certification
Flight Chief Certification
Lead Recruiter Certification
Timeline
Flight Chief
Air Force Reserve Recruiting
08.2023 - Current
Waivers and Accessions Program Manager
Air Force Reserve Recruiting
07.2020 - 07.2023
In-Service/Lead Recruiter
Air Force Reserve Recruiting
12.2017 - 06.2020
Enlisted Accessions Recruiter
Air Force Reserve Recruiting
08.2014 - 11.2017
Enlisted Accessions Recruiter
Air Force Recruiting
08.2009 - 09.2012
Bachelor of Arts - General Studies
Fort Hays State University
Associate of Arts - Human Resources Training
Community College of The Air Force
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