NICOLE MAYO
Palmer,MA
Summary
Site supervisor and highly motivated professional, offering several years of experience in the field to lead Cortica's OT/PT department in clinical and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Occupational Therapist
Cortica
Burlington, MA
07.2024 - Current
- Assess and treat functional impairments related to Autism, sensory integration disorder, anxiety disorder, and development of motor dysfunction
- Implement programs that considers all aspects of the child, including but not limited to sensorimotor, cognitive, communicative, recreational and social
- Provide play based and goal based interventions to promote sensory processing, regulation and overall development
- Possess knowledge of child development to assess and refer families to other disciplines when appropriate
- Assess a client's physical condition using a variety of standardized tools and objective/ observational measures and identify primary impairments to determine a plan for treatment
- Maintain documentation, billing and client records in accordance with federal and state regulations and company policy.
Developmental Therapy Site Supervisor
Cortica
Shrewsbury, West Springfield, And Dedham, MA
04.2024 - Current
- Directed and supervised a team of 8 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between team members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted meetings with internal staff members as needed to provide education on the practices of whole-child care.
- Trained, mentored and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement
- Resolved client complaints in a timely manner, while ensuring customer satisfaction.
Occupational Therapist
NAPACenter
Boston, MA
08.2020 - 07.2023
- Assess, diagnosis, and treat with documentation of motor deficits, functional impairments, sensory impairments, and difficulties in motor skills primarily in the pediatric population
- Design and execute tailored treatment sessions, plans and comprehensive home exercise programs to address client limitations, taking into account age, abilities, client and family goals, and other medical/physical factors
- Apply a range of therapy techniques to address presented conditions, including but not limited to: Whole Body Vibration, E-Stim, Dynamic Movement Intervention, Astronaut Training
- Possess knowledge of child development to assess and refer families to other disciplines when appropriate
- Assess a client's physical condition using a variety of standardized tools and objective/ observational measures and identify primary impairments to determine a plan for treatment.
Aquatic Occupational Therapist/Therapy Manager
SwimAngelfish/SwimWhispers Swim School New England
Boston, MA
02.2015 - 07.2020
- Provide direct clinical treatment for children with a variety of deficits in the areas such as fine motor, gross motor, body awareness, reflex re-patterning, visual skills, and sensory processing (tactile, visual, auditory, vestibular, proprioceptive)
- Design and execute individualized treatment plans based on client needs, and provide home programs as needed
- Interpersonal communication, discussing treatments and outcomes with various professionals, including pediatricians, various therapists, and family members.
- Oversee therapists' documentation and treatment protocols.
- Supervised 4-5 OT/PT therapists providing weekly mentorship and overseeing documentation and treatment protocols.
- Participated in and modified trainings and contributed to program development
Early Intervention Occupational Therapist
THOM Boston Metro Early Intervention
Jamaica Plain, MA
04.2013 - 12.2018
- Worked with interdisciplinary teams to provide comprehensive treatment and support
- Provided emotional support to families adjusting to new routines
- Provide integrative, family-centered, evidence-based interventions to facilitate infant/ toddler and parent participation and occupational performance within the natural and clinical environment, diagnoses with but not limited to prematurity, Autism, Down Syndrome, and sensory processing
- Assess ongoing effectiveness of treatment and modified plan of care as indicated, involving child and family/caregiver in the treatment and decision making process
- Adapt and modify the environment to meet individual client needs
- Written evaluation reports and daily treatment notes
- Interpersonal communication, discussing treatments and outcomes with various therapists and family members.
Education
MASTERS IN OCCUPATIONAL THERAPY -
QUINNIPIAC UNIVERSITY
Skills
- Client centered practice
- Accountability
- Strong interpersonal communication skills
- Excellence in collaboration
- Multitasking
- Organizational skills
- Creativity
- Compassion and empathy
- Goal Setting Proficiency
- Interdisciplinary Collaboration
- Adaptable
Certification
- Registered and Licensed Massachusetts Occupational Therapist
- CPR Certification
- Dynamic Movement Intervention (DMI) Intermediate Level A
References
Available upon request.
Timeline
Occupational Therapist
Cortica
07.2024 - Current
Developmental Therapy Site Supervisor
Cortica
04.2024 - Current
Occupational Therapist
NAPACenter
08.2020 - 07.2023
Aquatic Occupational Therapist/Therapy Manager
SwimAngelfish/SwimWhispers Swim School New England
02.2015 - 07.2020
Early Intervention Occupational Therapist
THOM Boston Metro Early Intervention
04.2013 - 12.2018
MASTERS IN OCCUPATIONAL THERAPY -
QUINNIPIAC UNIVERSITY
- Registered and Licensed Massachusetts Occupational Therapist
- CPR Certification
- Dynamic Movement Intervention (DMI) Intermediate Level A
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