Nicole Mccormick
Miami,FL
Summary
Responsible and motivated student about to graduate and ready to apply education in the workplace, with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
Work History
Gym Attendant
The Continuum
Miami, FL
04.2023 - Current
- Answered phones, issued equipment and completed guest check-in.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
- Oversaw recreation and fitness center activities, maintained security, safety and cleanliness of facilities, greeted members and guests and set up and tore down gym equipment.
- Coordinated plans and specific event needs with internal personnel.
Marketing Intern
Mind4Youth
11.2023 - 12.2024
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Researched competitors' marketing strategies and tactics.
Brand Marketing Assistant
Elevate Innovation
Fort Lauderdale, FL
09.2022 - 03.2023
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Interviewed potential hires to work as brand ambassadors for different liquor brands
- Handled invoices of clients from promotional events
- Trained interviewers in proper techniques to become brand ambassadors for liquor brands
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Administrative Assistant
International Blockchain Legal
Miami, FL
09.2020 - 07.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Prepared and prioritized calendars and correspondence.
- Processed financial documents, contracts, expense reports and invoices.
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Updated internal databases with new employee information, contact details and employment forms.
- Devised strategies to orientate, train and direct staff to achieve corporate objectives.
Personal Shopper
Instacart
Boca Raton, FL
08.2020 - 07.2022
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Listened to customer needs to identify and recommend best products and services.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
- Greeted customers and answered product or service questions.
Brand Ambassador
Elevate Innovation
Fort Lauderdale, FL
08.2019 - 01.2022
- Promoted positive company image through superior customer service experiences.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Conversed with customers to share information about products and services.
- Employed basic selling techniques to engage with customers.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Sales Associate
Tj Maxx Dept Store
Lighthouse Point , FL
10.2015 - 01.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Arts - Organizational Communication
Florida International University
Miami, FL12-2023
Associate of Arts - Communication Studies
Palm Beach State College
Lake Worth, FL06.2021
Skills
- Strategic planning
- Excellent communication skills
- Administrative Skills
- Problem-Solving
- Employee Relations Oversight
- Conflict Resolution
- Performance Management Systems
- Customer Service
- Event Coordination
- Microsoft Office
- Brand Promotion
- Product Marketing
- Verbal and Written Communication
Timeline
Marketing Intern
Mind4Youth
11.2023 - 12.2024
Gym Attendant
The Continuum
04.2023 - Current
Brand Marketing Assistant
Elevate Innovation
09.2022 - 03.2023
Administrative Assistant
International Blockchain Legal
09.2020 - 07.2022
Personal Shopper
Instacart
08.2020 - 07.2022
Brand Ambassador
Elevate Innovation
08.2019 - 01.2022
Sales Associate
Tj Maxx Dept Store
10.2015 - 01.2019
Bachelor of Arts - Organizational Communication
Florida International University
Associate of Arts - Communication Studies
Palm Beach State College
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