Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole McCray

Dallas,TX

Summary

Dedicated Mental Health Counselor offering 6 years of experience delivering patient-centered healthcare. Talented in leveraging proven methods to provide quality care. Instrumental in developing education programs by coordinating with stakeholders and industry leaders.

Passionate Registered Behavior Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

RBT

Life Skills Autism Academy
Plano, TX
02.2024 - Current
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Ensured safety of all individuals involved in the treatment process by implementing safety protocols.
  • Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
  • Implemented interventions outlined in behavior plans with precision and accuracy.
  • Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.

RBT

The Behavior Exchange
Plano, TX
06.2022 - 02.2024
  • Implemented reinforcement strategies such as token economy systems or point systems to increase desirable behaviors while decreasing undesirable ones.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Participated in team meetings to discuss client progress and plan further interventions when necessary.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Registered Behavior Technician

Inspire Therapy
Shawnee, KS
10.2021 - 06.2022
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Completed daily client rounds and tracked client movements.
  • Developed activity plans and instructional materials to assist with treatment.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
  • Applied proven strategies to positively affect client behaviors.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Delivered one-on-one, group therapy, and counseling services.
  • Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.

ABA Implementer

Summit Achievement Center
Olathe, KS
02.2021 - 10.2021
  • Compiled data, distilled information and assessed trends using advanced mathematical approaches.
  • Defined problems, selected methods and completed experiments to gather data.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Mental Health Therapist

Easy Living Behavioral Health
Vidalia, LA
01.2020 - 10.2020
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Referred clients to external resources for additional support.
  • Met with 25 clients weekly.
  • Conducted therapeutic individual and family therapy sessions.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.

Mental Health Professional

People United of Louisiana
Ferriday, LA
01.2018 - 12.2019
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Met with 25 clients weekly.
  • Referred clients to external resources for additional support.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for the professional practice of counseling.

Mental Health Professional

Bruce Professional Counseling Services
Vidalia, LA
04.2016 - 01.2018
  • Created client treatment plans based on assessments and goals.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Met with 30 clients weekly.
  • Referred clients to external resources for additional support.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for the professional practice of counseling.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Coordinated with supervisor and health care officials to peak student interest in mental health field, resulting in valuable student participation.

Food and Beverage Supervisor

Magnolia Bluffs Casino
Natchez, MS
09.2015 - 02.2016
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Improved presentation and sales approaches to increase revenue.
  • Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.

TST Interventionist/Teacher's Assistant

Americorpservices
Lorman, MS
08.2009 - 05.2015
  • Documented evaluation results, treatment plans and other actions according to requirements.
  • Enhanced students' physical, behavioral and social skills through class activities.
  • Adapted instructional techniques to appropriate ages and skill levels of supervised students.
  • Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
  • Organized and prepared instructional materials, communiqués and reports to facilitate student learning.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Conducted special assessments and tutoring sessions to support individual student needs.

Education

Master of Science - Psychology

University of Phoenix Online
Phoenix, AZ
02.2016

Bachelor of Arts - General Studies

Alcorn State University
Lorman, MS
05.2011

Associate of Arts - Elementary Education

Copiah Lincoln Community College
Natchez, MS
05.2007

Skills

  • Client goal planning
  • Patient evaluation
  • Developing relationships
  • Safety and risk assessments
  • Confidential records
  • Tracking client progress
  • Community resources specialist
  • PTSD group specialist
  • Extensive DSM-IV knowledge
  • Family therapy aptitude
  • Family therapy background
  • Clinical Documentation
  • Patient Health Education
  • Dissociative disorders competency
  • Practiced in family assessments
  • Active listening
  • First Aid/CPR
  • Multitasking
  • Leadership
  • Project planning
  • Personnel recruitment
  • Conflict resolution tactics
  • Talent acquisition
  • Complex problem-solving
  • Data evaluation
  • Analytical thinking
  • Social work
  • Family counseling
  • Group therapy
  • Regulatory compliance
  • Research leadership
  • Data gathering
  • Behavior monitoring
  • Team building
  • Client progress analysis
  • Case notes
  • Customer service
  • Case management
  • Individual sessions
  • Behavioral Interventions
  • Crisis intervention
  • Adolescent Development
  • Mental health support
  • Communication
  • People skills
  • Time management
  • Microsoft Office
  • Supervision
  • Collaboration
  • Relationship building
  • Critical thinking

Certification

  • Registered Behavior Technician (RBT)

Timeline

RBT

Life Skills Autism Academy
02.2024 - Current

RBT

The Behavior Exchange
06.2022 - 02.2024

Registered Behavior Technician

Inspire Therapy
10.2021 - 06.2022

ABA Implementer

Summit Achievement Center
02.2021 - 10.2021

Mental Health Therapist

Easy Living Behavioral Health
01.2020 - 10.2020

Mental Health Professional

People United of Louisiana
01.2018 - 12.2019

Mental Health Professional

Bruce Professional Counseling Services
04.2016 - 01.2018

Food and Beverage Supervisor

Magnolia Bluffs Casino
09.2015 - 02.2016

TST Interventionist/Teacher's Assistant

Americorpservices
08.2009 - 05.2015

Master of Science - Psychology

University of Phoenix Online

Bachelor of Arts - General Studies

Alcorn State University

Associate of Arts - Elementary Education

Copiah Lincoln Community College
Nicole McCray