Nicole McDonald
Hazel Green,AL
Summary
Dedicated and adaptable professional looking for a new career path and new opportunities, having a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Receptionist/Vet Assistant
Doorstep DVM
Huntsville, AL
03.2025 - Current
- As receptionist I respond to emails and phone calls.
- I schedule appointments/surgeries and answer any concerns or needs clients need.
- As an assistant I help with restraining, drawing blood and other diagnostic tests.
- I call in medications to pharmacies for the clients as needed.
- Keeping tabs on what supplies need to be ordered.
Clinic Manager
Greater Humane Society
Huntsville, AL
03.2020 - 02.2025
- As the Clinic Manager, I oversee all medical services.
- Diagnose and treat conditions in animals.
- I oversee scheduling all surgeries and heartworm treatments with our contracted vets.
- Preparing medication and administering them.
- Drawing blood, running diagnostic tests, and coming up with a treatment plan accordingly.
- Drawing up and administering vaccines and microchips.
- I also answer the multiline phone system and assist potential adopters who come into the shelter.
- Educating adopters on the well-being of the animals and their health.
- I also work with the shelter vet on more serious cases that need to be addressed in a vet clinic.
- Trained new staff members and students doing externships with vet assisting programs on procedures as a Veterinarian Technician.
- I was also the Shelter Manager, as well as the Clinic Manager, for over a year.
- As the Shelter Manager, I oversaw the staff, any maintenance that needed to be attended to in the shelter, ordering supplies, and other responsibilities.
- I assisted in the hiring and firing process for employees.
- Gathered information for monthly board reports regarding medical issues and the shelter.
- Also assisted in applications and approved and/or denied applicants for adoptions.
- Assisted in the adoptions of the animals and handled money exchanges.
- Entered medical and other important data into our software.
- Every weekend, I would be responsible for going to get supplies for the animals.
Veterinarian Assistant
Hazel Green Animal Hospital
Huntsville, USA
11.2016 - 01.2020
- I assist the Vet in the Exam Rooms.
- I restrain animals during procedures.
- I draw blood, I draw up and give vaccines.
- I assist in spays, neuters and dentals.
- I educate clients about the health and wellbeing of their pet.
- I set up, ran, and read diagnostic tests.
- I administered and prepared medications and have also given injections of insulin to diabetic animals.
- I run blood work and urinalysis as well.
Veterinarian Assistant
Todd's Lane Animal Hospital
Huntsville, USA
07.2011 - 01.2014
- Assisted six Veterinarians in surgical procedures, ensuring patients vital signs were stable and within the prescribed range.
- Ensured all Doctors had the proper sterile equipment required to complete the surgery at hand.
- Safeguarded patients during their post-surgery recovery, monitoring the patient until they were in a stable condition.
- Filled and administered prescriptions, received fecal samples from clients for Intestinal Parasite Testing.
- Well rounded in the use of both flotation solution and centrifugation in testing fecal samples.
- Accomplished in X-ray procedures, drawing blood and preparing and administering vaccines.
- Aided Veterinarians in day to day appointments, restraining animals and educating clients on the proper care of their animals.
- Chosen over 12 peers to ensure the clinic’s food inventory for both the clinic and the clients was order and stocked.
Kennel Assistant / Vet Tech Training / Reception
Oak Grove Animal Hospital
Huntsville, USA
03.2009 - 06.2011
- Hired as a kennel technician, overseeing, and caring for 30 plus animals at a time either boarding or recovering from surgery.
- Administered medications, ensured kennel and hospital areas were clean and always organized.
- Stocked and cleaned hospitals surgical supplies and four examination rooms.
- Working as a kennel technician the clinic's doctors saw my love and passion for animals, thus offering me the opportunity to start my learning process to become a veterinarian technician.
- I began my training in drawing blood, preparing, and reading fecal samples and learning X-ray procedures all while ensuring my assigned duties were not neglected and maintained to a high standard.
- Due to the clinic being shortened staffed and in need of a receptionist, I volunteered to stop my training to work the front office ensuring the clinics high standards would be maintained.
- As a receptionist I greeted and welcomed clients as they walked into the clinic, made, and rescheduled appointments, handled client's payments, and ensured the clinic’s customer service was warm and welcoming.
Education
High School Diploma -
Mountain Ridge High School
06.1999
Skills
- Team leadership
- Surgical procedures
- Conflict resolution
- Team player
- Animal restraint
- Customer service
- Time management
- Problem solving
- Scheduling appointments
- Supply coordination
- Employee training
- Medication administration
- Attention to detail
- Multitasking and prioritization
- Calendar management
- Multi-line telephone systems
- Staff management
- Vendor relations
- Medical record management
References
- Taryn Miller, Shelter Manager, 206-792-6207
- Missy Kidwell, Veterinary Technician, 443-221-5301
- Kristy Frank, Veterinary Technician, 931-339-0228
Timeline
Receptionist/Vet Assistant
Doorstep DVM
03.2025 - Current
Clinic Manager
Greater Humane Society
03.2020 - 02.2025
Veterinarian Assistant
Hazel Green Animal Hospital
11.2016 - 01.2020
Veterinarian Assistant
Todd's Lane Animal Hospital
07.2011 - 01.2014
Kennel Assistant / Vet Tech Training / Reception
Oak Grove Animal Hospital
03.2009 - 06.2011
High School Diploma -
Mountain Ridge High School